IT Infrastructure Project Manager

Job Overview

Our client is seeking a highly structured and detail-oriented Project Manager to support a premier, US-based IT Consulting and Managed Service Provider (MSP). Operating since 1995, this firm serves as an outsourced CIO for mid-sized enterprises (50–3,500 employees), primarily within the healthcare sector. This is a full-time, remote position designed for a professional who excels at granular task tracking and technical delivery.

The Project Manager will act as the organizational backbone for high-impact projects. The primary focus is assisting technical staff in tracking the "small tasks"—the granular details that ensure larger deliverables are met on time. This role requires a "task-master" mentality, combining technical understanding with rigid project discipline to manage client onboarding, critical path scheduling, and validation processes.

Client Overview

The client is an established leader in the IT services industry with a distributed team spanning the United States and an overseas development arm. They specialize in a comprehensive, flat-rate managed services model, taking full ownership of their clients' IT infrastructure. With approximately 70% of their client base in healthcare, they maintain a high standard for compliance, security, and operational excellence.

Schedule

• Monday - Friday, 8:00 AM - 5:00 PM CT (Tentative) (40 work hours per week)

Responsibilities

• Detailed Task Tracking: Break down complex project goals into daily actionable tasks and ensure staff members meet specific delivery deadlines.
• Project Planning: Develop and maintain meticulous project plans, Gantt charts, and milestone trackers using tools such as MS Project, Jira, or ConnectWise.
• Client Onboarding: Coordinate the end-to-end onboarding process, including discovery, scoping, and the transition to go-live support.
• Critical Path Management: Manage dependencies, risks, and change orders to keep projects on schedule and within budget.
• Validation & UAT: Oversee testing, User Acceptance Testing (UAT), and approval gates to ensure all technical implementations meet strict quality standards.
• Stakeholder Facilitation: Lead regular status meetings with cross-functional teams, vendors, and stakeholders to provide transparent reporting on project health.
• Compliance & SLA Adherence: Ensure all project lifecycles remain compliant with MSP service level agreements and healthcare-specific regulations.

Requirements

• Experience: 3–5 years of Project management experience specifically within an MSP or IT services environment involving technical deployments.
• Methodology: Proven experience with Critical Path Method (CPM) and complex dependency management.
• Technical Knowledge: Familiarity with cloud migrations (Azure, AWS), Microsoft 365, and general IT infrastructure.
• Software Proficiency: Advanced skills in project tools (MS Project, Jira, Monday.com) and MSP platforms (ConnectWise Manage or Autotask).
• Certifications: PMP, PRINCE2, or CompTIA Project+ certification is strongly preferred.
• Communication: Exceptional organizational and verbal/written communication skills, with the ability to translate technical tasks into project updates.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.