About The Company
NelsonHall is a leading global market analysis firm dedicated to providing comprehensive research, insights, and thought leadership to organizations seeking to accelerate their digital and operational transformation initiatives. With a focus on the IT services industry, NelsonHall offers in-depth market intelligence, strategic guidance, and industry expertise to help clients make informed decisions in a rapidly evolving technological landscape. Our commitment to delivering high-quality, actionable insights has established us as a trusted partner for major enterprises, service providers, and vendors worldwide. We continuously innovate our research methodologies and expand our knowledge base to stay ahead of industry trends, ensuring our clients remain competitive and future-ready.
About The Role
NelsonHall is seeking industry research analysts specializing in IT services to join our dynamic team. These remote roles offer significant flexibility, allowing qualified candidates from around the globe to contribute to our market research and analysis efforts. As an analyst, you will be instrumental in producing detailed market reports, profiles of IT service providers, and strategic insights that influence decision-making across the industry. Your expertise will help shape our understanding of market dynamics, vendor capabilities, and emerging trends, positioning you as a thought leader within the IT services domain. This role provides an excellent opportunity to engage directly with industry leaders, enhance your professional reputation, and develop a deep understanding of next-generation IT operational transformation strategies.
Qualifications
We value candidates with a strong desire to learn and a keen interest in IT services and market analysis. An intellectual curiosity, combined with the ability to absorb complex information, is essential. Ideal candidates may include individuals with extensive experience in the IT services industry, particularly in operational transformation, strategic marketing, product management, or bid support roles. MBA graduates with aspirations to become domain experts and advise senior executives are also encouraged to apply. Strong communication skills, the ability to build relationships across the industry, and objective, thought-provoking opinions are crucial. Knowledge gained from strategic sourcing, vendor assessment, or bid support roles will be advantageous. While an MBA qualification is valued, relevant domain experience, enthusiasm, and a proactive mindset are of greater importance.
Responsibilities
The key responsibilities for this role include:
- Producing detailed analyses of the IT services market, including vendor profiles and sector-specific reports.
- Acting as a subject matter expert, demonstrating thought leadership to clients and industry stakeholders.
- Forecasting market trends and providing strategic insights to clients and internal teams.
- Interviewing senior personnel within major IT service providers to gather insights and validate research findings.
- Writing comprehensive profiles and market analyses to inform clients’ strategic decisions.
- Assessing vendor capabilities and producing NEAT (NelsonHall Evaluation & Assessment Tool) charts for vendor comparison.
- Attending industry analyst events, conferences, and webinars to stay abreast of industry developments.
- Supporting vendor firms with strategic development and operational transformation initiatives, providing feedback on market positioning.
- Monitoring vendor news, financial reports, mergers and acquisitions, new offerings, and contract wins to maintain up-to-date market intelligence.
- Developing and propagating NelsonHall’s research and insights through social media channels and other platforms.
- Updating market forecasts annually to reflect current industry trends and data.
- Assisting buy-side firms in vendor evaluation and strategic sourcing, helping clients understand the art of the possible in IT services.
This role involves analyzing the IT services market on behalf of service providers and their clients, focusing on operational transformation and next-generation IT approaches. It is not a business analyst or solution architect position.
Benefits
NelsonHall offers competitive compensation packages, flexible remote working arrangements, and opportunities for professional development. As part of our team, you will gain exposure to a global network of industry experts, participate in high-impact research projects, and develop your expertise in the fast-evolving IT services landscape. We promote a collaborative and inclusive work environment that encourages innovation, continuous learning, and career growth. Additionally, our flexible work model supports work-life balance, enabling you to work from anywhere while contributing meaningfully to industry-leading research and insights.
Equal Opportunity
NelsonHall is an equal opportunity employer committed to fostering an inclusive environment for all employees. We value diversity and are dedicated to providing equal employment opportunities regardless of race, gender, age, religion, sexual orientation, disability, or any other characteristic protected by applicable law. We believe that diverse perspectives and experiences enhance our ability to deliver exceptional research and insights, and we are committed to creating a workplace where everyone can thrive and contribute to our collective success.