IT Administrator Specialist (22634)

IT Administrator Specialist (22634) Hybrid • McLean, VA 22102 Apply Overview Position Type Full Time Category Information Technology Apply Description Buchanan & Edwards | Dare to BE Different. At BE, we’re not just another company, we’re a movement. We push boundaries, break barriers, and redefine what’s possible in the tech world. We cut through the noise and focus on what truly matters: making an impact with cutting-edge solutions and solving challenges through innovation. BE bold, BE innovative, BE extraordinary. Find out more: www.teambe.us Buchanan & Edwards is an Equal Opportunity Employer. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Buchanan & Edwards is seeking an IT Administrator Specialist for the Corporate Office and about 400 onsite and remote users. You'll be responsible for an IT service desk, Desktop and Laptop Management, Identity Services (Azure Entra ID), administration of multiple Microsoft 365 tenants via the Admin Center and Powershell, M365 email and other services (e.g., Exchange, SharePoint, OneDrive, Teams, Microsoft Office), Employee Portal, and network operations and maintenance for the office. The office has a small network that includes a gateway, firewall, and wireless access points. You will also support the operation of a small set of Power Platform apps and reports and assist with services that use the network, including office printers, video conference devices, and security cameras. Knowledge, skill, and experience with similar IT services and technologies are required. The position allows for some remote work but requires onsite work during business hours when the office is most occupied----typically, Tuesday through Thursday-----or when special scheduled events take place. You will have the opportunity to grow in this position, take on special IT-related projects, refresh and improve the IT technologies and services, work with a small Corporate team, and have direct interactions with senior staff and executives as well as end users. If you have skills or familiarity with any of the following, that’s helpful but you will also have the opportunity to learn them: Fortinet, Druva, Azure services, PowerBI and other workloads contained in the M365 suite. Location: Hybrid - McLean, VA Qualifications Experience Requirements: 2+ years systems administrator experience with 2+ years managing Office 365 systems. Configuration and maintenance of policies, settings, and packages within the Office 365 ecosystem. Knowledge of Office 365 services, integrations, and deployment of services with an understanding Microsoft Entra ID, Enterprise Mobility + Security, and Intune. Manage service desk tickets in Zendesk supporting onsite and remote staff. Maintain, configure, and support IT equipment and telecommunications assigned to staff and office locations. Ability to understand and troubleshoot backup and recovery technologies with expert knowledge of security controls and requirements. Demonstrated ability to troubleshoot methodologies and solve issues to meet critical deadlines. Provision new user accounts, services, and terminations in accordance with corporate policies and procedures. Confidently introduce ideas and participate in detailed technological discussions. Strong interpersonal skills, collaborative spirit, ability to work autonomously, and customer-first mindset. Desired Requirements: Knowledge of Microsoft Teams, SharePoint Online, PowerApps, Power Automate Prior experience with enterprise backup methodologies and tools Prior experience supporting desktop and laptop principles and best practices Prior experience supporting networking principles and practices Prior experience supporting telecommunications Prior experience with Zendesk Helpdesk Building and executing PowerShell scripts Microsoft 365 Certification preferred Website: www.teambe.us Linkedin: https://www.linkedin.com/company/buchanan-&-edwards/ Facebook: https://www.facebook.com/BuchananEdwards/ X: https://x.com/_TeamBE BE, and its wholly owned subsidiary RenXTech, are trusted partners to the national security community, delivering future-forward solutions and cutting-edge support across cyber, technical, analytical, intelligence, and mission operations. Headquartered in McLean, Virginia, we combine deep mission understanding with innovative technologies to help clients meet their most vital challenges. We are committed to providing equal employment opportunities in accordance with all applicable federal anti-discrimination laws. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by law. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Please inform the Company's personnel representative if you need assistance completing any forms or to otherwise participate in the application process. Please provide complete information. An incomplete application may affect your consideration for employment.