IP Renewals Receipt Coordinator

Job Purpose We are looking for a detail-oriented team member with at least one year of experience in the intellectual property (IP) field to join our renewals function. In this role, you will support the accurate and timely management of renewal documentation, working closely with both suppliers and customers. You will play an important part in ensuring records are processed correctly and in line with defined procedures within a structured, process-driven environment. Strong attention to detail, organisation, and the ability to work with data and systems will be key to your success. About Protect We help Protect our customers’ ideas and innovations Job Overview Key Responsibilities Responsible for obtaining renewal receipts from suppliers and verification of renewal receipts against payment orders. Monitor, track, and chase suppliers for outstanding renewal receipts. Responsible for timely obtaining renewal receipts from PTO websites and verification of renewal receipts against payment orders. Liaise with Payment Specialist to analyse potential discrepancies between payment order and renewal receipts and provide solution. Responsible for uploading renewal receipts to the respective record in renewal management system by adhering to specified document description. Manage and coordinate the dispatch of renewal receipts in a timely manner to customers by following the processing steps within the renewal operating system. Stay up to date with latest official fee schedules as well as country laws. Ensuring the highest level of care when working with customer data. Liaise with customers and colleagues in a professional manner. Responsible for any other duties assigned and executed to the highest standard. Ensure compliance with policies and procedures and take immediate action by reporting to your supervisor where risk is identified. Skills & Experience A minimum of 1 year experience within the IP industry High-level attention to detail and excellent command of numbers and calculations. Understanding urgency and escalation procedure. Good communication skills. Exceptional time management skills. Planning and organising.