IoT Field Engineer

Position overview Permanent, Full-time opportunity True hybrid working – work from home and our Mitcham office Providing safe water and protecting public health to over 2 million Victorians About us We’re on a mission to create a brighter future, where you can be a change maker at the actual source. We’re one of Australia’s largest water utilities with over 30% of Victoria’s population relying on us for their essential water and sanitation services. Our award-winning culture fosters an inclusive, collaborative, and flexible environment that enables our people to thrive. Here, you’ll be inspired and challenged to grow alongside us. We're committed to reconciliation and supporting the self-determined role for Traditional Owners/Custodians in water and land management. The Role We’re looking for a technically skilled and solutions-focused IoT Field Engineer to join our Operational Technologies team. Responsible for the optimisation of digital metering and connected IoT devices to ensure reliable and efficient operation. The role supports secure data collection and communications by monitoring device performance, troubleshooting field equipment, and maintaining connectivity across metering networks and supporting platforms. Working closely with operational and project teams, the position also ensures compliance with safety, cybersecurity, and asset management standards while contributing to the ongoing improvement of smart metering and IoT systems. Your key responsibilities Manage and support digital water meters, IoT devices, and associated Operational Technology (OT) infrastructure to ensure reliable and accurate data collection. Assess, configure, commission, and securely onboard IoT devices into enterprise device management and head-end systems. Monitor platform and device health, perform troubleshooting and Root Cause Analysis (RCA), and resolve connectivity, communication, and device performance issues. Support and maintain IoT communications networks, including gateways, protocols, coverage, and end-to-end connectivity between field devices and back-end systems. Deliver OT and IoT technology upgrades, renewals, and improvement projects across metering and operational platforms. Maintain and support integration between operational systems including SCADA, IoT management platforms, analytics, communications, and enterprise asset systems. Ensure cybersecurity policies, standards, and OT compliance requirements are incorporated into all IoT operations and field activities. Conduct field installation, testing, maintenance and commissioning of digital meters and associated hardware. Maintain accurate asset, metering, and field data across device management, asset management, and enterprise systems. Support safe field operations and compliance with WHS, operational standards, and customer service expectations. What we’re looking for Proven experience deploying, configuring and managing IoT devices and connected systems. Strong knowledge of IoT headend systems, device management platforms and communications technologies. Demonstrated capability in Root Cause Analysis, troubleshooting and complex problems solving. Experience in programming, data management and database administration. Broad understanding of industrial control systems, operational communications networks, and IoT technologies. Sound understanding of cybersecurity standards, controls, and compliance requirements within OT environments. Knowledge of OHS legislation, obligation and regulatory requirements. Tertiary qualification in Engineering, Information Technology or relevant fields. Current Victorian Driver’s Licence. Desirable Experience SCADA systems, including Aveva EcoStruxures, GeoSCADA Expert (ClearSCADA), Elastic and Kibana. Operational Historian platforms, such as Aveva OSI PI Historian. Project and program management practices. Procurement and contract management. To view the full position description, click HERE . Why Yarra Valley Water? We celebrate and encourage new thinking at every level. Creating opportunities for you to grow – both professionally, and personally. When you flourish, we all do. $120,537- $130,306 per annum plus 12% superannuation Flexible working arrangements where our people are empowered to design their days with their team. Read our hybrid playbook HERE. Free and secure on-site parking with on-site café at our Mitcham office. 16 weeks paid parental leave. 15 days paid personal leave, which can be used for caring, illness, wellbeing and mental health needs. 5 days paid reproductive leave which can be used for experiencing symptoms or undergoing procedures associated with issues such as menopause, menstruation, endometriosis, PCOS, prostate health, or IVF. Request to swap certain public holidays for another day of paid leave. To read more about our benefits and culture, read our employee handbook HERE . Did you know? Research shows that men apply to jobs when they meet an average of 60% of the criteria, while women and other marginalised people tend to only apply when they meet all of them. So, if you think you have what it takes, but don't necessarily tick every box, please apply or get in touch. We'd love to have a chat and see if you could be a great fit. How to apply Applications should include a supporting Cover Letter and Resume. Closing date: Tues 9 June 2026 This position is available for Yarra Valley Water employees and external applicants. We welcome applications from everyone, including Aboriginal and/or Torres Strait Islander peoples, people with disability, mature age and young job seekers, members of the LGBTIQA+ community and people of all cultural backgrounds. If you need this information in an accessible format or would like to discuss reasonable adjustments during the recruitment process. Please call 03 9872 2599 or email [email protected] . If you need any help with the application process or would like to discuss the recruitment process, please contact us via email [email protected] . Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position. This may also include a Police Check or AusCheck, where an offer will be subject to a satisfactory outcome of these checks.