Intune and M365 Expert

Location: Who we are NTT DATA is a leading global provider of infrastructure and platform services, partnering with some of the world’s most innovative technology vendors. We help organizations modernize their IT landscapes, increase operational efficiency, and enable sustainable business growth through reliable and scalable platforms. We’re looking for passionate, curious, and motivated individuals to join our team and work with clients to translate complex technology into real business value—driving transformation, resilience, and long-term success. What you'll be doing Provide Level 3 support for Microsoft Intune and Microsoft 365 environments, including advanced troubleshooting and root cause analysis. Manage and maintain endpoint devices, including Lenovo laptops, Apple iOS/iPadOS devices, and related peripherals. Device Management for laptops (mainly Lenovo), mobile devices (Apple iOS/iPadOS), and peripherals. Collaboration and productivity tools management, including Microsoft 365 services (Windows, SharePoint, Teams, OneDrive, M365 E3/E5). Security, identity, and access services using Intune, Autopilot, Apple Business Manager, Microsoft Entra ID, and Active Directory. Administer and optimize Microsoft 365 services such as Teams, SharePoint, OneDrive, and Windows enterprise environments. Design, implement, and support device enrollment and lifecycle management using Intune, Autopilot, and Apple Business Manager. Ensure secure identity and access management through Microsoft Entra ID and Active Directory. Monitor system performance, reliability, and security compliance across all managed endpoints and services. Collaborate with cross-functional teams to deliver seamless end-user experiences and continuous service improvements. Maintain documentation, knowledge base articles, and operational procedures. Support incident, problem, and change management processes in line with ITIL/ITSM frameworks. What you'll bring along Strong hands-on experience with Microsoft Intune and Microsoft 365 (E3/E5). Expertise in device management for Windows and Apple ecosystems. Solid understanding of Microsoft Entra ID (Azure AD) and Active Directory. Experience with Autopilot and Apple Business Manager. Knowledge of endpoint security, compliance policies, and conditional access. Familiarity with ITIL/ITSM processes and service management tools. Strong analytical and troubleshooting skills. Excellent communication and documentation abilities. Microsoft certifications (e.g., Microsoft 365 Certified: Endpoint Administrator Associate, Enterprise Administrator Expert) are a plus. Experience with scripting (PowerShell) and automation is an advantage. Knowledge of mobile application management (MAM) and mobile device management (MDM) strategies. Document What’s in it for you ✔ New beginnings can be a challenge. We promise a smooth integration and a supportive mentor ✔ Pick your working style: choose from Remote, Hybrid or Office work opportunities ✔ Early bird or night owl? Our projects have different working hours to suit your needs ✔ Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms ✔ We want you to stay healthy! Enjoy our Private Health Insurance ⁠– it’s custom-made for you ✔ A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School ✔ Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families ✔ NTT DATA recruiters will never ask job seekers and candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties that may try to impersonate NTT DATA recruiters, either in writing or by phone, in an attempt to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will be associated with an @nttdata.com email address. NTT DATA will not use any non-NTT DATA or personal email domains (Gmail, Yahoo, etc.) or personal communication channels (WhatsApp, Facebook etc) at any time during the recruitment process. If you suspect any fraudulent activity, please contact us. NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. Not the job for you? Perhaps you have a friend who would be a perfect fit. Send them this link! What’s in it for you New beginnings can be a challenge. We promise a smooth integration and a supportive mentor Pick your working style: choose from Remote, Hybrid or Office work opportunities Early bird or night owl? Our projects have different working hours to suit your needs Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms We want you to stay healthy! Enjoy our Private Health Insurance ⁠– it’s custom-made for you A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families Make this the place you grow Your unique talent is what matters. NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ethnicity, age, gender, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic. Document Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers and candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties that may try to impersonate NTT DATA recruiters, either in writing or by phone, in an attempt to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will be associated with an @nttdata.com email address. NTT DATA will not use any non-NTT DATA or personal email domains (Gmail, Yahoo, etc.) or personal communication channels (WhatsApp, Facebook etc) at any time during the recruitment process. If you suspect any fraudulent activity, please contact us. #LI-AR2 Job Segment: Business Manager, Change Management, CSR, Developer, Sharepoint, Management, Technology