Summer 2026 Training & Compliance Intern (IINE Boston)
The International Institute of New England is a 501(c)(3) non-profit serving refugees and immigrants in Boston, MA, Lowell, MA, and Manchester, NH. The Institute offers internships to students, graduate students, and recent graduates with demonstrated interest or experience in supporting refugee, asylee, and immigrant populations. Each internship includes an educational component, through which interns contextualize their experience and reflect on their service.
All internships are unpaid and correspond roughly with the US semester system:
Summer Internship: June through mid-August 2026
(Applications requested by May 2nd, considered thereafter until positions are filled)
First consideration is given to applicants that can commit at least 16 hours per week over the course of the semester outlined above. Applicants are encouraged to apply regardless of whether their schedule fits the semester system; IINE makes exceptions on a case-by-case basis. Slots fill quickly and candidates are encouraged to apply earlier than the requested date above.
Please note that this internship will be a remote format, meaning that all hours are conducted online.
Training & Compliance Internship Overview
As a Program Training and Compliance Intern, you will work under the supervision of the Program Training and Compliance Manager to support key training, compliance, and program development initiatives. Your role will involve assisting with case file audits, developing training materials, and contributing to the creation and maintenance of internal training on new/updated Standard Operating Procedures (SOPs). This internship offers a valuable opportunity to gain hands-on experience in program compliance and staff training.
Reports To:
Program Training and Compliance Manager
Location:
Remote
Key Responsibilities:
Assist with auditing client case files and case notes according to compliance standards via Apricot
Support with conducting mock audits to prepare files for audit standards
Create and maintain training library on new/updated Standard Operating Procedures (SOPs)
Gather resources and create trainings for staff professional development
Draft internal guides on Program guidelines and how to complete processes within compliance standards
Create and implement employee onboarding trainings for Programs staff to access via SharePoint
Gather staff feedback on internal trainings via Microsoft Forms or similar program
Assist in hosting all-staff trainings for Programs staff
Update SharePoint via Excel trackers on training attendance to support compliance needs
Participate in team and all-staff meetings as applicable
Qualifications:
Interest in international, refugee, asylee, and/or immigrant issues
Professionalism, discretion, and maturity in dealing with confidential information
Excellent oral and written communication skills
Highly organized with great attention to detail
Experience in creating trainings and/or presentations
Confident in public speaking and/or training delivery
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
Learning Objectives:
Recognize common challenges faced by immigrant and refugee populations
Build training, compliance, and auditing skills transferrable to other industries
Learn best practices for conducting internal audits, including an understanding of compliance protocols for all Programs at IINE
Become confident in creating and hosting trainings for new and current staff
Develop strong advocacy and interpersonal skills
Capture important information from case notes to ensure compliance
Respectfully express and engage with ideas and values in a multilingual environment.