Internal Support, Retirement

Apply Description Full-time, fully remote position in retirement benefits administration, working 8 AM to 5 PM, Monday through Friday. Wonderful working environment with opportunity for growth. This position is full-time, hourly, and nonexempt. Duties Provide support to Relationship Managers in managing client relationships Provide support to Compliance Specialists in completing annual year end work Interact with investment providers, plan sponsors, participants, and advisors Track communication, documents and data Attend team, department, and company trainings Manage multiple tasks, projects, and deadlines at the same time Keep current on laws and regulations regarding retirement plans through education and training Actively contribute to a positive team environment Own all procedures and tasks assigned to the Internal Support roles and regularly update checklists Must meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas Perform other duties as assigned by Supervisor or Vice President Requirements Have excellent customer service skills Have strong computer skills including typing and 10-key, and proficiency in Microsoft Word, Outlook, and Excel Ability to learn new software and processes quickly Have excellent attention to detail and accuracy of work with an ability to maintain an organized approach to duties and responsibilities Be well-organized and self-motivated with the ability to prioritize tasks and meet deadlines Be professional and articulate in both verbal and written communication Be able to work well within a team Obtain RPF Certification within the first 12 months of accepting this position Education and Experience – High school diploma or equivalent required. Retirement plan administration experience is preferred. Physical Requirements – This position requires the employee to be seated the majority of the work time. Note: The statements herein are intended to describe the general nature and level of work for the designated position. The statements are not a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment, do not eliminate your “at-will” status in anyway, and are subject to change at the discretion of National Benefit Services, LLC.