We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate,
and innovate. We believe
that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients
every day
or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This role provides critical support for reporting, analytics, and admin support across Documentation Excellence and HIM and aligns with organizational priorities focused on data-driven decision-making, workflow optimization, and technology expansion, including Epic CDI and HB Coding automation efforts. The role will focus on reporting, project management, and post-implementation support to ensure successful adoption and sustainability of workflows and technology.
This job leads, manages and/or participates in all related management aspects of assigned project(s) and ensures that project-related training and quality assurance requirements are assessed and implemented. Oversees internal consulting projects to ensure that results provide timely, accurate and compliant recommendations to management. Manages audits; oversees training and implementation; develops and maintains processes with strict adherence to timeframes; and develops, implements and maintains educational and training programs for employees to ensure competency in all aspects of job duties, including compliance with all applicable regulatory agencies.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
Education
Required -
High school diploma or equivalent.
Preferred -
Bachelor's degree in a related field or an a
dvanced degree in finance, accounting, business/health administration.
Work Experience
Required - 10 years of related professional experience;
OR
5 years related professional experience with a bachelor's degree.
Certifications
Preferred - Related professional certification (e.g. CIA, CPA, CISA, CPC; CCS, etc.).
Knowledge Skills and Abilities (KSAs)
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Strong interpersonal and leadership skills.
Organizational, t
ime management, and p
roject management skills.
Ability to travel throughout and between facilities and work a flexible schedule (e.g. 24/7, weekend, holiday, on call availability).
Job Duties
Facilitates processes/operations required for new services/location, service location changes, and new technology/equipment to ensure accurate and complete set-up and implementation.
Participates in research, training, and education that supports the project.
Escalates issues that may not put the project at risk; recommends solutions.
Ensures data integrity and quality control.
Ensures projects remain within budget.
Performs other related duties as required.
Reporting & Analytics
Develop and maintain dashboards
Provide trending and performance insights
Translate data into actionable recommendations
Project Management
Coordinate cross-functional HIM and Documentation Excellence projects
Track timelines, deliverables, and outcomes
Support leadership with project planning and execution
Technology & Post-Implementation Support
Support new system implementations (Epic CDI, automation tools)
Act as liaison between operations and IS/analytics teams
Identify gaps and drive optimization following go-live
Workflow Optimization
Monitor and evaluate workflows for efficiency improvements
Support adoption of new processes and tools
Reduce manual processes through automation opportunities
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
There is no occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site.
Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or
[email protected]
. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.