Internal Communications Specialist

We’re looking for an Internal Communications Specialist to shape how MRI Software connects with its global workforce. In this role, you’ll create clear, engaging communications that keep employees informed, aligned, and inspired—bringing our messages, strategy, and culture to life across every channel. Reporting to the Content Manager and partnering closely with the VP, Brand & Market Influence, you’ll take ownership of internal communications across platforms such as SharePoint and other key channels. From leadership announcements to company-wide initiatives, you’ll ensure every message is consistent, timely, and aligned with MRI’s voice and brand. This role is ideal for a confident, detail-driven communicator who can write for senior leaders, adapt tone for diverse audiences, and turn complex information into meaningful, easy-to-understand content. This role will adhere to UK working hours, Monday to Friday. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation . Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office. What You’ll Be Doing Create impactful internal communications Write and deliver engaging content across emails, newsletters, leadership updates, and key business communications Adapt tone and messaging to suit different audiences, leaders, and contexts Manage the communications calendar to ensure content is delivered at the right time and with maximum impact Partner with HR and business leaders to support change communications and key organisational updates Bring messaging to life through presentations Develop compelling presentations for town halls, all-hands meetings, and leadership briefings Create talk tracks, speaker notes, and scripts that help leaders communicate with clarity and confidence Collaborate with design teams to produce polished, on-brand materials Own and improve the intranet experience Create and maintain clear, user-friendly content across the SharePoint intranet Ensure information is accurate, accessible, and easy to navigate Identify opportunities to improve the employee experience and keep content fresh and relevant Own the Platforms & Channels Act as a key owner of SharePoint, building and managing content that supports internal campaigns and updates Optimise how different communication channels are used, ensuring the right message reaches the right audience Use data and engagement insights to continuously improve content and channel effectiveness Stay up to date with new tools and identify ways to enhance internal communications across the business Partner with Leaders Across the Business Work closely with the VP, Brand & Market Influence to bring leadership messaging to life Support senior leaders with high-quality communications, presentations, and talking points Collaborate with teams across the organisation, acting as a trusted communications partner Ensure all communications align with MRI’s brand, messaging, and broader strategic priorities Drive Quality, Consistency & Impact Maintain a high standard of writing, clarity, and tone across all communications Develop templates, guidelines, and best practices to support consistent delivery Track engagement and performance, using insights to improve future communications Champion clear, concise, and effective communication across the organisation What You’ll Bring Experience 4–7 years in internal or corporate communications, or a similar content-focused role Strong experience creating a wide range of internal communications content, including leadership messaging Hands-on expertise with SharePoint and internal communication platforms Experience working with senior stakeholders and global teams is advantageous Skills Exceptional written and spoken English Ability to adapt tone and style for different audiences and communication needs Strong editorial judgement and attention to detail Confident translating complex or sensitive topics into clear, engaging messages Technical & Working Style Advanced Microsoft 365 and SharePoint proficiency Strong organisational skills and ability to manage multiple priorities Detail-oriented, proactive, and collaborative Comfortable working in a fast-paced, global environment We’re obsessed with making this the best job you’ve ever had! We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group Have confidence in your health with our offered Medical Aid Scheme. Invest in our competitive Personal Pension plan and help set you up for your future. Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s). Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose! Further your professional development with our Tuition Reimbursement Schemes Enjoy the flexibility of working from anywhere in the world for two weeks out of the year! About Us From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you! MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!