Integrator & Head of Operations

About Us At Chatterboxes, we believe connection starts with listening differently, to both the children we support and the clinicians who care for them. We are a provider-owned team of 26 Speech-Language Pathologists serving schools and home-based clients across the Northeast. Our work is grounded in the belief that every child already has a voice; our role is to help create the conditions for that voice to be heard, understood, and valued. Just as importantly, we believe meaningful clinical work begins with clinicians who feel supported themselves. We’ve intentionally built a culture that prioritizes connection, sustainability, growth, and psychological safety in a field that too often overlooks them. Our goal is not simply to staff positions, but to create an environment where SLPs can build long-term, fulfilling careers while continuing to grow both clinically and personally. Around here, we call that #SaveTheSLPs, and it shapes everything we do The Role We're looking for a builder. Someone who is energized by helping a growing organization run like a well-oiled machine, not just in theory, but in the day-to-day reality of how things actually work. This isn't coaching from the sidelines. It's for someone who finds real satisfaction in implementation: solving complex organizational puzzles, taking ideas, energy, and vision, and thoughtfully turning them into systems, rhythms, and beautifully designed experiences that people can feel. You'll sit at the center of everything: people operations, culture, marketing coordination, and leadership development. And at the heart of it all, you'll be the steady presence of a remote team, bringing our forward-thinking ideas and vision to life in a way that feels clear, steady, and supportive. What matters most here is your ability to follow through by serving our team with empathy and care. To take moving pieces and gently bring them into alignment. To create structure without rigidity, and momentum without overwhelm. This is a role for someone who loves building and finds meaning in bringing things into practice; and in doing so, helping to create an environment where our team can feel the psychological safety to truly perform their best work. People Operations & HR You’ll help shape and strengthen the clinician experience at Chatterboxes by supporting the systems, processes, and day-to-day operational rhythms that help our team feel connected, supported, and positioned for long-term growth. This role will partner closely with leadership on recruiting, onboarding, team development, and organizational processes that contribute to a thoughtful and people-centered employee experience. You’ll help bring consistency, structure, and follow-through to key operational and team initiatives while continuously improving how we support clinicians across the organization. Marketing Coordination You’ll help coordinate and operationalize many of our outreach and visibility efforts, ensuring ideas, partnerships, and initiatives move forward in a thoughtful and organized way. Working collaboratively with internal and external partners, you’ll support recruiting-related marketing efforts, community relationship-building initiatives, and projects that strengthen our long-term growth and presence within the field. This role is ideal for someone who enjoys connecting moving pieces, improving workflows, and helping mission-driven ideas become reality. Leadership Training & Development You’ll support the ongoing growth and consistency of our leadership team by helping coordinate leadership development initiatives, communication systems, and organizational follow-through across the company. This role will help reinforce alignment, accountability, and clarity throughout leadership operations while supporting a culture rooted in professionalism, empathy, collaboration, and growth. SLP Cultural Ecosystem You’ll help cultivate a strong sense of connection and community across our remote team by coordinating initiatives that support engagement, belonging, and team culture. This role will help ensure our values are reflected not only in what we say, but in how our team experiences day-to-day life within the organization. Integration & Systems You’ll serve as a key operational connector across leadership, systems, and workflows, helping ensure communication, priorities, and projects stay organized and moving forward. This role is focused on creating clarity, strengthening operational consistency, and helping transform growing infrastructure into sustainable, scalable systems that support both the team and the organization as a whole. Who You Are You’re likely in the mid-stage of your career, with several years of experience helping organizations operate more smoothly, thoughtfully, and efficiently. You enjoy building systems, improving processes, coordinating moving pieces, and bringing ideas to life through strong execution and follow-through. You’re someone who likes being close to the work. While you can confidently manage projects and coordinate across teams, you’re not looking for a role that is purely strategic or meeting-heavy. You enjoy creating structure, solving problems, and seeing the direct impact of your work on people and operations. You naturally think in systems and patterns. You notice inefficiencies, anticipate needs, and enjoy bringing clarity and organization to fast-moving environments. You communicate with warmth, professionalism, and emotional intelligence, and you know how to support people while still helping projects and conversations move forward productively. You’re highly dependable, detail-oriented, and comfortable working across multiple domains including operations, recruiting, team support, marketing coordination, and project management. You thrive in collaborative remote environments and enjoy helping teams feel connected, aligned, and supported. You’re also curious about technology and excited by the potential of AI and automation tools to improve workflows, communication, and operational efficiency. Required Qualifications Approximately 5–8 years of professional experience in operations, people operations, project coordination, recruiting, administration, or similar cross-functional roles Experience improving workflows, processes, or operational systems within a growing organization Strong organizational and project management skills with the ability to coordinate across multiple stakeholders Excellent written and verbal communication skills Comfort supporting people-related processes such as recruiting, onboarding, employee experience, or team coordination Experience coordinating vendors, contractors, or external partners Ability to operate independently in a remote work environment with strong follow-through and attention to detail Located in the United States; Eastern Time Zone strongly preferred Additional Experience That Could Be Helpful We know great candidates come from many different paths. Experience in any of the following areas may be helpful, but is not required: Healthcare, education, nonprofit, or mission-driven organizations Startup or growing small-business environments Marketing coordination or event/project coordination Remote team operations and culture-building Familiarity with tools such as Slack, Google Workspace, Workable, AI tools, or project management platforms Key Attributes Organized, proactive, and highly dependable Strong communicator with good judgment and professionalism Systems-minded and naturally detail-oriented Comfortable balancing multiple moving priorities Collaborative and low ego Warm, emotionally intelligent, and people-centered Excited by building and improving systems over time Why Chatterboxes Mission that matters. Every system you build and every hire you make ultimately helps a child unlock their potential. A founder you'll partner with. Megan leads with vision, values, compassion, and empathy. She has built something special and is looking for someone who wants to step in alongside her and help carry it forward. A strong foundation. You're not inheriting chaos. You're stepping into an organization with real structure, clear values, and the opportunity to build what comes next. Flexibility and trust. This is a fully remote role with the autonomy to do your best work from wherever you are. Benefits that reflect our values: 401(k) with 50% company match up to 4% of compensation Financial literacy resources with a dedicated advisor Health, dental & vision insurance (BCBS HMO, with 80% of the single-plan premium covered) Up to $1,200/year in CEU or professional development reimbursement Full reimbursement for ASHA or related professional organization dues PTO and flexible paid holidays Long-term relationship mindset. We're looking for a partner who will grow with us for years to come We are a neurodiversity affirming organization and proud to be an equal opportunity employer that believes in health, equity, equality, and prosperity for all so we can succeed in changing the way the pediatric speech language pathology industry works for both therapists and patients.