Intake and outreach coordinator

JOB DUCK IS HIRING AN INTAKE AND OUTREACH COORDINATOR

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

We are seeking a highly organized, proactive, and personable Intake & Outreach Coordinator to own and manage our intake process from start to finish. This role is critical in ensuring that every potential client receives a warm, professional first impression and is guided efficiently to the right resources.

Schedule:

Monday to Friday from 9:00 AM to 5:00 PM PST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Scheduling intake calls and booking consultations
• Conducting outreach to clients and referral partners
• Following up consistently with leads, clients, and partners
• Assisting with light administrative tasks as needed
• Monitoring the attorney's email for incoming business opportunities
• Sending meeting reminders and ensuring smooth communication
• Qualifying leads and determining the appropriate practice area
• Answering inbound phone calls with professionalism and warmth
• Owning and managing the intake process end-to-end
• Triaging calls to the correct team members

What We’re Looking For:

• Excellent phone presence – warm, professional, and confident
• Highly reliable, responsible, and accountable
• Strong attention to detail and accuracy
• Consistent performer who maintains high-quality work
• Independent and able to work with minimal supervision
• Proactive mindset with the ability to take initiative
• Strong organizational and follow-up skills
• Availability and responsiveness during work hours
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation starting from 1142 USD to 1220 USD
• Paid time off.
• Referral bonuses.
• 100% Remote, Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.