Insights Lead

Insights Lead About TEAM LEWIS TEAM LEWIS is a global marketing agency that has moved from start-up to multi-national in a little over two decades. Its success is due to a combination of factors: it’s ability to read the future and prepare for it; leveraging cutting edge AI; strategic thinkers delivering award winning campaigns; expanding client relationships into new markets or services; and above all, independence from outside investors. The practice, its people and its campaigns have won many awards, including Cannes Lions, PRovoke Media, ICCO, European Excellence, PRCA Digital, Digital Impact, Global Digital Excellence. At the heart of our community is the TEAM LEWIS Foundation (TLF), a non-profit charitable entity. Since its launch in 2021, it has funded over 2,600 causes. It is one of the largest employee-directed philanthropies in the world. The TLF promotes a wide variety of social, cultural, and environmental causes that benefit society. It aims to strengthen the bonds between the creative industries, businesses, government, and non-profits. Community charities are championed by employees who, in addition to the financial donation, volunteer their time and skills to maximize grant effectiveness. You can read more here about TEAM LEWIS Foundation . TEAM LEWIS is building something new — and we need someone who sees it before anyone else does. The Insights Lead is an evolved research leader: part analyst, part futurist, part intelligence architect. This is not a traditional research role or a traditional strategy role. We're not looking for someone who runs surveys and builds decks. We're looking for a trend and theme seer — someone who is genuinely excited about the intersection of human behavior, category trends and emerging AI capabilities, and who understands that the future of insights is synthetic, predictive, and always-on. You will build and steward TEAM LEWIS's Global Intelligence Hub — a connected intelligence infrastructure that gives our teams (and maybe clients!) real-time access to category signals, buyer behavior shifts, cultural momentum, and competitive landscape evolution. Working in close collaboration with our AI development team, you'll help make insights available at our fingertips. This role sits within the Brand Strategy practice and serves as a critical enabler of creative excellence and strategic growth across the agency. What You'll Do Build an Intelligence Hub Architect and lead a centralized, always-on platform for category, audience, buyer, and cultural intelligence Partner with our AI development team to define what intelligence we need and how it's surfaced. You bring the insight instincts; they bring the technical build Evaluate and manage the agency's research tool stack across trend monitoring, social listening, and AI-assisted research See What's Coming Synthesize signals across categories, cultures, buyer behaviors, and competitive landscapes to produce forward-looking intelligence. Not what happened, but what's next Leverage AI-assisted tools and synthetic data inputs to conduct research at scale, without the constraints of traditional methods Develop proprietary TEAM LEWIS trend narratives that fuel thought leadership, strategy, and new business Enable Great Work Partner with the Managing Director, Brand Strategy to build insight-led creative briefs that inspire bold, relevant work Serve as an insights resource across Strategy, Creative, and Client leadership teams, translating research into narrative-driven intelligence that moves work forward Lead and Grow a Team Build, manage, and mentor a growing insights team with complementary skills across research, trend analysis, and intelligence curation Foster a culture of curiosity, rigor, and experimentation, and connect the practice into the broader agency ecosystem Own the Commercial Model Develop and manage the commercial framework for the Insights practice including packaging, pricing, and positioning services across retainer, project, and subscription models Productize intelligence assets (trend reports, category deep dives, audience audits) as standalone or add-on offerings Partner with Sales and Client leadership to make insights a driver in new business pitches and client growth Track revenue contribution, utilization, and margin, with a continuous eye toward profitability and scale Consult Clients Lead client-facing insights consultation by challenging assumptions, surfacing uncomfortable truths, and providing confidence behind creative and strategic decisions Who You Are You're a researcher with a futurist's mindset and a builder's ambition. You thrive on synthesizing complexity into clarity, you have a nose for the so what, and you're energized by the idea of turning great insight work into a commercially sustainable practice You Bring 5-8+ years in market research, consumer insights, or strategy. Agency or consultancy experience strongly preferred Curiosity about and experience with AI-powered research tools, social intelligence platforms, and trend monitoring Strong storytelling and synthesis skills. You make data compelling, not just accurate Experience across qualitative and quantitative methodologies People leadership experience. You've built or mentored a team Commercial acumen: You understand how agency services are scoped, sold, and grown A client-facing orientation and the confidence to present to senior stakeholders Bonus Points For Familiarity with tools like Brandwatch, GWI, MRI Simmons, Meltwater, or SemRush Background in B2B buyer research or brand strategy Experience productizing or commercializing proprietary research offerings Why This Role, Why Now The research industry is undergoing its most significant transformation in decades. Synthetic data, AI-native research platforms, and always-on intelligence infrastructure are rewriting what it means to "know your audience." At TEAM LEWIS, we're not waiting for the industry to catch up. We're building ahead and this role is the person who leads that charge. You'll have the resources of a global agency, the agility of an entrepreneurial team, and a direct line to leadership that means your work will shape how we grow. The expected salary range for the Insights Lead position is between $105K - $125K. Base annual salary is determined by factors such as location, experience, and expertise. TEAM LEWIS is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, reproductive health decisions and family responsibilities, qualifying acts of violence, or any other characteristic protected by federal, state or local laws. Department Account Servicing Role Research & Insights Locations Boston MA Remote status Hybrid Employment type Full-time About TEAM LEWIS TEAM LEWIS is a global marketing agency that has moved from start-up to multi-national in a little over two decades. Its success is due to a combination of factors: it’s ability to read the future and prepare for it; leveraging cutting edge AI; strategic thinkers delivering award winning campaigns; expanding client relationships into new markets or services; and above all, independence from outside investors. The practice, its people and its campaigns have won many awards, including Cannes Lions, PRovoke Media, ICCO, European Excellence, PRCA Digital, Digital Impact, Global Digital Excellence. At the heart of our community is the TEAM LEWIS Foundation (TLF), a non-profit charitable entity. Since its launch in 2021, it has funded over 2,600 causes. It is one of the largest employee-directed philanthropies in the world. The TLF promotes a wide variety of social, cultural, and environmental causes that benefit society. It aims to strengthen the bonds between the creative industries, businesses, government, and non-profits. Community charities are championed by employees who, in addition to the financial donation, volunteer their time and skills to maximise grant effectiveness. You can read more here about TEAM LEWIS Foundation. Founded in 1995 Coworkers 700 Turnover $75 million