Inside Sales Supervisor

Internal Sales Supervisor Job title: Internal Sales Supervisor Location: Plano, TX Hours: 40+ Hours Working Pattern: In office 4 days a week with 1 day remote careers.asafe.com Step into a sales career with A-SAFE, a global leader in industrial safety solutions, where innovation meets opportunity. The Internal Sales Superviso r (ISS) is a pivotal leadership role responsible for driving performance, accountability, and operational excellence within the internal sales function. Leading a team of Internal Sales Executives, the ISS translates commercial strategy into daily execution—ensuring high-quality lead conversion, disciplined pipeline management, and exceptional customer engagement. Acting as both a coach and escalation point, this role plays a direct part in revenue growth, customer retention, and the seamless alignment between sales, marketing, and technical teams How you will make an impact: • Build a high-performing internal sales team by coaching, developing, and holding ISEs accountable to KPIs that drive consistent lead conversion and pipeline growth. • Strengthen revenue performance by ensuring disciplined lead qualification, accurate forecasting, and proactive pipeline management across the team. • Improve operational excellence by driving CRM accuracy, enforcing SOP adherence, and identifying process improvements that increase efficiency and visibility. • Elevate the customer experience by acting as the escalation point for complex queries and ensuring timely, professional follow-up that builds trust and retention. • Align daily execution with commercial strategy by translating national sales objectives into clear team priorities, measurable goals, and focused activity. • Provide actionable insights to senior leadership by analyzing performance data, market trends, and customer feedback to refine sales strategy and improve conversion quality. What we are looking for: • A proven leader who can motivate, coach, and develop an inside sales team within a structured, KPI-driven B2B environment. • Commercially minded professional with strong experience in lead qualification, pipeline management, and sales process execution. • Highly organized operator who can balance leadership responsibilities with hands-on sales involvement when required. • Data-driven decision maker comfortable with CRM systems, reporting, forecasting, and performance analysis. • Strong communicator and collaborator who can align internal sales with Area Sales Managers, Marketing, and Technical Services to drive seamless execution. Benefits: Comprehensive Medical Coverage — Three Cigna medical plan options (HSA Open Access Plus, Open Access Plus–Base, and Open Access Plus–Buy Up) allowing you to choose the plan that best fits your health needs and budget. Employer-Funded FSA Contribution — A-Safe contributes $500 each year to your Flexible Spending Account, helping reduce out-of-pocket healthcare costs. Automatic Basic Life & Disability Coverage — Employer-provided life insurance and short/long-term disability coverage at no cost to you, offering financial protection for you and your family. About us: Our story started in 1984, when A-SAFE set out to solve real workplace safety problems with better, more innovative products. Today, our solutions protect people, assets and operations for brands globally. We remain a family-owned business, built on strong values and long-term relationships. If you want to know what we stand for, you can learn more about our story and values . Our HQ in Elland, Halifax, is home to cutting-edge manufacturing technology and modern offices that reflect the quality of what we do. You can take a virtual look around with our 3D tour . A-SAFE has grown organically over the years and now supports more than 6,000 customers across 50 countries. We are proud to work with global names such as Amazon, Coca Cola and BMW. You can explore more of our Customer Success Stories here. #INDUS If you require the application form in an alternative format or need adjustments during the recruitment process, please contact us at [email protected].