Inside Channel Account Manager

Inside Channel Account Manager Drive growth through strategic partner relationships. Enable partners to identify new opportunities, build pipeline, and develop high-potential SMB customers into long-term enterprise accounts. Apply now TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities Are you passionate about building successful partner relationships and driving joint growth? Join our Sales Team as an ICAM / Channel Inside Account Manager (all genders) and help scale our business by enabling partners to reach high-potential customers and grow them into long-term, enterprise-ready relationships. Partner, Distribution & Ecosystem Leadership Put partners at the center: build, enable, and grow a strong channel ecosystem. Manage distribution relationships end-to-end and drive partner-led deal flow. Engage with end customers through partners to expand footprint and accelerate ARR. Scale our reach by developing a high-performing partner network across the region. ARR Growth & Expansion Drive new ARR and expansion across your assigned customer and partner portfolio. Identify upsell/cross-sell opportunities and convert small deployments into broader platform adoption. Lead demos, discovery, and workshops for complex partner-involved opportunities. Customer Relationships & Retention Build trust-based relationships with key customer stakeholders Proactively manage customer outcomes to protect and grow ARR. Turn customer questions into commercial opportunities. Solution Selling & Value Creation Apply value selling, challenge assumptions, and create urgency within partner-driven opportunities. Tailor solutions based on business needs, industry context, and partner capabilities. Expand from single use cases to multi-use-case adoption. Product & Market Expertise Maintain strong knowledge of the full TeamViewer portfolio and competitive landscape. Stay current on market trends and customer industry developments. Continuously build expertise through learning and cross-functional collaboration. Operational Excellence Maintain accurate CRM pipeline, forecasting, and reporting. Monitor account and partner performance to adjust strategies. Apply MEDDPICC and Sandler methodologies consistently. Requirements 3–5 years B2B SaaS/tech sales experience. Strong account management and solution-selling skills. Proven history of working with partner. Excellent communication, presentation, and negotiation. Able to understand complex needs and translate into solutions. High drive, ownership, and hands-on mentality. Strong analytics, disciplined pipeline and CRM usage. Entrepreneurial, organized, handles multiple accounts well. Fluent English; extra languages helpful. Familiar with SaaS sales cycle and market dynamics. Senior experience of at least a year & one year of working with partners What we offer Onsite Onboarding in our Adelaide office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus, and regular salary reviews Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid work arrangement. Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. Department Sales Locations Tokyo Remote status Hybrid Employment type Full-time Type of Job Non Student