Infusion Operations Specialist

Infusion Operations Associate Compensation $70,000–$80,000 base + bonus potential Final offer based on experience, skills, and impact. About the Role We’re scaling fast—and need builders. As an Infusion Operations Associate , you’ll help launch, optimize, and grow infusion services across multiple sites. This is a hands-on, high-impact role where you’ll improve workflows, solve problems in real time, and support teams on the ground. What You’ll Do Launch new clinics and support day-to-day operations Build and improve workflows (referrals, authorizations, billing, patient engagement) Train and onboard new team members; support ongoing development Audit processes to ensure quality, compliance, and consistency Analyze performance data and drive operational improvements Partner cross-functionally to solve problems and scale effectively Step in as needed to cover gaps and keep operations running smoothly What You Bring 3–5+ years of healthcare experience (infusion strongly preferred) Deep knowledge of intake, reimbursement, and prior auth processes Leadership or mentorship experience Strong organization, communication, and problem-solving skills Comfort working in a fast-paced, evolving environment Familiarity with EMR systems and payer requirements Why This Role Build and shape a growing program High ownership and visibility Fast-paced, startup-style environment Real impact on patient care California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy . By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.