Infrastructure Administrator

Who We Are At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 125 list, placing us among the top 125 law firms in the country. Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at www.mybeneschbenefits.com . Working with Us - Come and "Be Benesch!" We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team. Want to know more? To hear from some of our team, click here: https://www.beneschlaw.com/careers/index.html Benesch is proud to announce the opening for an Infrastructure Administrator in our Cleveland office! This position is hybrid and has work from home flexibility. Position Summary : Do you thrive on supporting the day-to-day administration of a company's network and core infrastructure? Do you enjoy providing Tier III support for company systems? Then you may be interested in our Infrastructure Administrator position. This role is perfect for the individual who has a passion for working on administration with an eye for patching/hardening across the entire network and playing a crucial role on Benesch's infrastructure team. The Infrastructure Administrator administers, patches, configures, troubleshoots, and maintains infrastructure systems to ensure security, reliability, and performance across the firm. Working closely with the Core Infrastructure Services Manager, the infrastructure team, and cybersecurity, the IT Infrastructure Administrator helps plan, execute, and document firm-wide patching and hardening initiatives for devices that store or transmit data. Responsibilities also include hands-on support for new office and datacenter buildouts, performance and health monitoring, and assisting with the coordination, installation, and testing of wired and wireless LAN/WAN network services and related security procedures. Travel to Benesch offices and datacenters is required as needed. A commitment to excellence, self-management, continuous improvement, and automation is essential. Essential Functions: Provides operational administration and partners with Cybersecurity to perform patching, remediation, and system hardening; proactively addresses newly identified vulnerabilities across the infrastructure. Supports IT Infrastructure planning and hands-on implementation for new offices and office expansions, coordinating with firm staff and contractors from design and procurement through equipment racking, cabling/patching, and the installation of wireless access points and cameras. Manages, configures, and maintains IT infrastructure hardware, cloud, and software, including but not limited to Active Directory/GPOs, network infrastructure, VMware and HyperV clusters, Microsoft 365, and other infrastructure applications such as Config management, Monitoring, NPS, VPN, RDP, etc. Configures, administers, and maintains physical network infrastructure and core network services (SD-WAN, DNS, DHCP, BGP/OSPF, VLANs, and ACLs), including firewalls, switches, wireless access points, and routers. Monitors network health and performs hardware replacements and firmware upgrades as needed. Investigates and remediates alerts and cybersecurity requests. Assists in system monitoring, reviewing infrastructure and application logs, and verifying configured technical controls. Assists with enterprise line of business application support and provides Tier III helpdesk support. Evaluates, tests, recommends, and implements specific software and network solutions. Develops and maintains complete and accurate technical documentation of network layout, server hardware and software configurations, firewall and router configurations. Evaluates and implements applications, systems, and operational practices to ensure the Firm's server infrastructure consistently meets SLAs and performance expectations for availability, capacity growth, and functionality. Maintains documentation for network processes and procedures. Performs other duties as assigned. Qualifications: The Infrastructure Administrator must have 5 years' strong experience as a Network/Systems Administrator, or related position and certifications such as Network+ and Security+ are recommended. Experience in professional services environments is preferred. Having both Network administration and Microsoft administration skills is needed. Understanding of basic security best practices with respect to administration and some familiarity with security frameworks like NIST / ISO. Interpersonal skills to communicate effectively and strong analytical abilities are required. Must possess an excellent customer service attitude and the ability to work well with clients and other groups. Occasional evening work and weekend work may be required, with little advance notice. Travel (up to 30%) to other office locations as needed. Experience with the following required (Vendor equivalent technologies will be considered): Scripting experience in Powershell, Ansible for Software Defined Networking and Patching Physical Datacenter/Office rack buildout. Copper and fiber Ethernet design. Power, Cooling. Redundant network switching. Network switching layer 2/3 VLAN, wireless LAN, routing, switching Managing Microsoft Windows Server and Active Directory enterprise environments. Network administration for equivalent vendors Arista/Cisco/Meraki, Switches and Palo Firewalls. AD/Microsoft 365 and Azure technologies such as Entra, Azure networking Understanding of hybrid cloud infrastructure and software defined networking Certifications in related technologies a plus. Most possess an excellent customer service attitude and professional communication skills. The salary range for this position is $69K to $89K. Please note that quoted salary ranges are based on Benesch's good faith belief at the time of the job posting and are not a guarantee of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that Benesch provides to compensate and recognize our staff professionals for their work. Full-time positions are eligible for a discretionary bonus and a comprehensive benefits package. Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at 216-363-4578 or email Christine Watson at [email protected]. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities