Inbound Sales Development Representative (SDR)

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. **The Role:** As an Inbound Sales Development Representative, you'll be the first person potential customers connect with when they discover Arketa. You'll work with fitness business owners who are already interested in what we offer—whether they've signed up for a trial, requested a demo, or downloaded our content. Your role bridges marketing and sales, turning warm leads into qualified opportunities for our Account Executives. You'll spend your days understanding what fitness entrepreneurs need, qualifying their fit with Arketa, and setting up demos that help them see how our platform can transform their business. If you love talking to people about their goals, enjoy problem-solving, and want to help wellness businesses thrive, this role offers the perfect opportunity to make an impact while building your sales career. **What You’ll Do:** - Connect with interested prospects: Reach out to leads from trials, events, content downloads, and marketing campaigns via phone, email, and SMS - Qualify and prioritize leads: Understand each prospect's business needs, timeline, and decision-making process to determine their fit with Arketa - Schedule high-quality demos: Set up meetings between qualified prospects and Account Executives, ensuring smooth handoffs with complete context - Become an Arketa expert: Understand our platform inside and out so you can speak confidently about how we solve real problems for fitness businesses - Keep everything organized: Maintain accurate records in HubSpot, track lead progression, and ensure nothing falls through the cracks - Collaborate across teams: Work closely with Marketing to optimize lead quality and provide feedback on campaign performance - Follow up strategically: Stay connected with prospects who aren't ready to move forward immediately, nurturing them until they're ready for next steps **What We’re Looking For:** - Customer-focused experience: Background in customer-facing or sales roles where you've helped people solve problems - Strong communication skills: You can explain complex ideas simply and build rapport quickly over phone, email, and video - Organized and detail-oriented: You can manage multiple conversations and priorities without missing important details - Curious and coachable: You ask good questions, listen actively, and are eager to learn about both our platform and our customers' businesses - Resilient and motivated: You stay positive when prospects aren't ready and keep pushing toward your goals - Tech-savvy: Experience with CRM systems (HubSpot preferred) and comfortable with sales tools and technology - Fitness enthusiast: Bonus points if you understand the wellness industry and have experience with fitness studios or similar small businesses **What We Offer:** - Competitive Salary, Stock Options, and Performance-based Bonuses - Comprehensive Medical, Vision and Dental Insurance - Unlimited PTO - Annual Company Offsites - Wellness Reimbursement - Catered Lunches/Snacks - Ownership and Opportunity for Advancement For this role, the estimated annual base salary is up to $50,000, depending on experience and qualifications. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process. Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.