Inbound Sales Development Representative

About Payscale Payscale is the original compensation innovator for organizations who want to scale their business with pay and transform their largest investment into their greatest advantage. With decades of innovation in sourcing reputable data and developing AI-powered tools, Payscale delivers actionable insights that turn pay from a cost to a catalyst. Its suite of solutions — Payfactors, Marketpay, and Paycycle — empower top companies in the U.S. and businesses like Cintas, Leidos, Chipotle, Brookdale Senior Living, Ohio State University, American Airlines, and TJX Companies. Create confidence in your compensation. Payscale. To learn more, visit www.payscale.com . Job Summary The Sales Development team works closely with both Sales and Marketing to drive interest in Payscale's solutions, identify potential buyers, and use compelling messaging to pique the interest of our prospects. Our goal is to help compensation professionals learn how Payscale can empower them to adopt a modern compensation strategy. What You Do: As an inbound Sales Development Representative, you are an integral part of the organization. You will be responsible for engaging with prospects who have shown interest in the Payscale Platform. You will work closely with our marketing and sales teams to ensure a seamless transition from the initial interest stage to a potential sales conversation. In this role, you will: Follow up on Inbound Leads - Within 5 minutes of a lead coming into our system the inbound SDR will reach out to the prospect to qualify their needs and schedule time with an Account Executive. On average the Inbound SDR will be making 80-100 dials and sending 50-100 emails. Engage with Prospects: Use Outreach sequences, phone calls, personalized emails, and other methods such as LinkedIn to establish rapport, answer any questions, and move prospects forward in the sales funnel. Qualify Leads: Assess inbound leads based on predefined criteria to determine their suitability for sales conversations and pipeline development. Schedule Demos/Meetings: Book initial meetings or product demonstrations with qualified prospects for Account Executives. Collaborate with Sales Team: Work closely with the sales team to ensure that all qualified leads are passed along smoothly and with the appropriate context to increase conversion rates. Maintain CRM Updates: Accurately track all lead interactions, updates, and status changes in salesforce to ensure clear communication and reporting. Handle Objections: Address common objections and queries from prospects, guiding them toward the next steps in the sales process. Provide Feedback: Share insights and feedback with the marketing team about lead quality and effectiveness of campaigns. Qualifications Experience in sales and/or customer facing activities in a fast-paced environment. Curious and active listener: You have a deep hunger to learn, coupled with a willingness to experiment. You ask a lot of questions. You recognize there is a difference between "hearing" and "listening" and you even pick up on what's not being said. Resilient and self-motivated: You're always striving to build upon previous successes. You realize that the quickest path to success is through quick failures, so you aren't afraid to jump in and try something new. Detail oriented: The little things matter! You're able to craft a process that keeps you on track. Tech savvy: you love experimenting with new technology, and you quickly learn and adapt to new processes. Exceptional verbal and written communicator: You are clear, concise, professional, and engaging over the phone. You have the ability to write a confident, persuasive, and professional email. Collaborative: When we all succeed, we're better for it. You share your recipe for success without even being asked. Tools: Salesforce or a similar CRM Outreach or a similar sales enablement platform MS Office Suite, especially Outlook Location Payscale has an employee centric remote-first model that provides you the flexibility to do your best work in a space that supports you, while also finding time to collaborate in person for the moments that matter. In our remote-first model, employees can work from the location that works best for them. We do not have centralized corporate offices. Employees can choose to work from home, in company-paid co-working spaces, or any combination of the two that best suits their unique needs. If you work from home, we recommend ensuring that you can meet the following technology, equipment and workspace requirements: High-Speed Internet - A stable broadband or fiber connection (satellite is highly discouraged) with a minimum speed of 100 Mbps in a dedicated workspace that has a reliable Wi-Fi signal. Device for Multifactor Authentication (MFA/2FA) - smartphone, tablet, etc. When it matters (usually no more than a few times a year) we take the time to gather for in-person events. Payscale has employees across the US, Canada, UK, The Philippines and Romania however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii. Benefits and Perks All around awesome culture where together we strive to live our 5 values: Data informed decision making. Customer first. Always. Succeed together. Relentless about results. Obsessed with excellence. Lead the change. Shape the standard. An open and inclusive environment where you’ll learn and grow through programs and resources like: Monthly company All Hands meetings Regular opportunities for executive leadership exposure through things like AMAs Access to continued learning & development opportunities Our commitment to a continuous feedback culture which allows us to drive performance and career growth A growing network of Employee Resource Groups Company sponsored volunteer hours And more! Our more standard benefits Flexible paid time off, giving you the opportunity to rest, relax and recharge away from work 14 Paid Company Holidays, includes 2 floating holidays (you choose!) A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale Unlimited infertility coverage benefits through our medical plans Additional supplemental health benefits offered to you and your family 401(k) retirement program with a fully vested immediate company match 16 weeks of paid parental leave for birthing and non-birthing parents Health Savings Account (HSA) options and company contributions each pay period Flexible Spending Account (FSA) options for pre-tax employee allocations Annual remote work stipend to be used on wellness or home office equipment Equal Opportunity Employer: We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you have a disability or impairment and need assistance with the application process, please email [email protected] for support. Fraud Alert: Payscale values security and privacy. During your job application and interview process, we will never ask for your personal banking or financial information, social security number, or other sensitive information, if you are unsure if a message is from Payscale, please email [email protected]