Implementation Consultant (United States)

Implementation Consultant (Austin, United States) LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees. Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program. ✨ In 2025, LumApps strengthened its leadership position by partnering with Beekeeper , a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline. Our mission: To make people feel that they belong and have a purpose. To create an environment where all employees are engaged and work together towards the same goal. Over 700 leading companies trust our solution to: 🎯 Improve the productivity of their teams with our AI-powered Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites, 🎯 Transform employees into real ambassadors of their company, 🎯 Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips, 🎯 Help companies reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences. With a team of over 600 Lumies spread across 11 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo, Zurich, Krakow), we support large enterprises all around the world. Over the past year, we have been driving an ambitious phase in our journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation. If these core values sound like you: "be bold, do amazing things" , "say what you mean, do what you say" , "one team, same mission" , "always be evolving" : apply now! *Team* Lead the end-to-end digital transformation journey for enterprise clients. You will bridge the gap between high-level business strategy (the "Why") and complex technical execution (the "How"), ensuring the digital workplace is scalable, governed, and widely adopted. *Missions* Strategic Advisory: Act as a lead consultant for stakeholders to align platform deployment with long-term business goals and ROI. Discovery & Design: Facilitate stakeholder workshops to identify organizational pain points and architect complex enterprise-grade configurations, advanced information architecture, and global governance models. Implementation Management: Lead multiple concurrent SaaS deployments, managing technical specifications, data migrations, and cross-functional alignment. Implementation Governance: Partner with the Project Manager to ensure technical delivery aligns with the strategic vision. You own the "What" and "How," while the PM manages the "When. Adoption & Enablement: Conduct product training and change management strategies designed to accelerate user activation and consistently scale Weekly Active Users (WAU) across all key personas (HR, IT, and Ops) Cross-Functional Leadership: Act as the voice of the customer for Product and Engineering teams, turning field insights into repeatable methodologies and product enhancements. *Skills* 7+ years proven track record in SaaS implementation, solution consulting, or digital workplace delivery within enterprise environments. Consultative Expert: Exceptional ability to translate technical complexity into business value for both executive and operational audiences. Platform Savvy: Deep knowledge of Google Workspace, Microsoft 365, CMS, and digital workplace tools (e.g., LumApps, SharePoint, Simpplr, Unily, Igloo). Strategic Mindset: Strong skills in risk management, project prioritization, and the ability to drive clarity in highly ambiguous, multi-stakeholder environments. 💡 Why You’ll Love Working at LumApps At LumApps, we believe in fostering an environment where every team member feels valued, supported, and empowered to thrive. Here's a glimpse of what we offer: 🏖️ Generous Paid Leave – 25 vacation days (prorated based on hire date), 9 sick days, 10 paid holidays, plus 2 floating holidays 🏥 Health Insurance – United Healthcare, 100% employer-paid benefits from day 1 💰 401k Retirement Plan – We match 100% of your contribution up to 4% 👶 Family-Friendly Policy – Inclusive maternity & paternity leave 🎉 Team Celebrations & Seasonal Events – Because culture matters 💻 Equipment of Your Choice – Set up your workspace your way We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences. Department Professional Services USA Locations Austin Remote status Hybrid Austin LumApps is... A company that has been growing for more than 10 years Nearly 400 Lumies worldwide More than 700 customers Offices in Austin, Paris, Lyon, Lille, Sophia-Antipolis, London, Tokyo, Hamburg and Barcelona Our greatest pride? Our talents come from a variety of backgrounds and are passionate about creating a unique, powerful solution that delivers the best possible employee experience. About LumApps LumApps is an Employee Experience Platform that helps organizations thrive in a digital environment by connecting and empowering employees with purpose and belonging. Founded in 2015 Co-workers 400