HubSpot CRM Administrator (m/f/d)

Trusted Shops creates digital trust between people and businesses – with one clear goal: becoming the #1 Community of Trust.
With around 800 employees, we support more than 25,000 online shops and over 40 million consumer memberships. Our unique combination of Trustmark, verified customer reviews and Buyer Protection helps millions of consumers shop online with confidence every single day.

To strengthen our Platform Operations Unit in the area of CRM & Automation, we are looking for a

HubSpot CRM Administrator (m/f/d)

(Hybrid in Cologne or remote in Berlin / Full-time / Permanent Contract)

Your responsibilities

• Responsible for the administration, configuration, and continuous development of our HubSpot CRM, including marketing automation, workflows, analytics, and cross-system processes

• Ensuring reliable data synchronisation between HubSpot and connected systems (e.g., Salesforce) through monitoring, troubleshooting, and proactive improvements

• Collaborating with developers, system owners, and business stakeholders to design scalable solutions for marketing and system automation

• Analysing data models and maintaining high data-quality standards across systems by identifying inconsistencies and implementing optimisation measures

• Documenting processes, workflows, and system behaviour to support knowledge sharing within the Platform Operations team

Your Profile

• Degree in Information Systems, Computer Science, Marketing Technology or equivalent professional experience

• Several years of hands-on experience in HubSpot CRM administration

• Solid understanding of data models, automation architecture and integration workflows

• Nice to have: Experience with Git-based workflows and creating custom JavaScript solutions in HubSpot, including enhancing internal integrations with targeted custom code

• Structured, solution-oriented working style, collaborative and communicative hands-on personality with the ability to translate business needs into technical solutions

• Business fluent English skills - German is a plus

What We Offer

• Hybrid work: Flexible remote work combined with team time in the Cologne office

• Workation: Temporarily work from within the EU, Iceland, Liechtenstein or Norway

• Permanent contract with Europe’s trusted brand

• One “Self Education Day” per month

• 27 vacation days + 3.5 additional days off (Christmas, New Year’s Eve, Carnival)

• Buddy programme & structured onboarding

• Individual training and development opportunities

• Regular team, unit and company events

• Health Pass (free online and offline sports, fitness, and health courses)

BUILD A COMMUNITY OF TRUST WITH US – #cometotrust

Not sure if you meet every single requirement? Apply anyway!
At Trusted Shops, we care about you as a person – regardless of gender, nationality, ethnic and social background, religion/belief, disability, age, or sexual orientation and identity. Trusted Shops stands for diversity and against discrimination.