HSO IND | Managed Services | Senior / Lead Technical Consultant – Microsoft Dynamics 365 Finance & Operations

Job Title : Senior / Lead Technical Consultant – Microsoft Dynamics 365 Finance & Operations (X++ Developer) Experience : 6 – 10 Years Location/Work mode : India/ Remote Employment Type : Full-time Job Summary We are looking for an experienced Senior / Lead Technical Consultant – Microsoft Dynamics 365 Finance & Operations (X++) to join our Managed Services team . The role involves 70% hands-on development and 30% production support , focusing on delivering high-quality customizations, enhancements, integrations, and ongoing support for enterprise D365 FO environments. The ideal candidate will have strong X++ development expertise , deep understanding of D365 FO architecture , and proven experience working in support-driven, SLA-based environments . Key Responsibilities Development (70%) Design, develop, and maintain custom solutions in D365 Finance & Operations using X++ . Develop and customize Forms, Tables, Classes, Reports (SSRS) , and Workflows . Implement extensions-based customizations following Microsoft best practices. Develop and maintain integrations using OData, REST APIs, Data Entities , and Azure services . Perform code reviews , enforce coding standards, and mentor junior developers. Collaborate with functional consultants to translate business requirements into technical designs. Handle performance tuning , debugging, and optimization of D365 FO solutions. Participate in deployments, upgrades, and hotfixes across environments. Support / Managed Services (30%) Provide L2/L3 application support for D365 FO in production environments. Analyze and resolve incidents, service requests, and defects within defined SLAs. Perform root cause analysis (RCA) and implement permanent fixes. Support monthly releases, patches, and platform updates . Proactively identify opportunities for system improvements and automation. Coordinate with Microsoft support and internal stakeholders when required. Maintain proper documentation for fixes, enhancements, and known issues. Required Skills & Qualifications Technical Skills 6–10 years of hands-on experience in Microsoft Dynamics 365 Finance & Operations / AX . Strong expertise in X++ development . Solid experience with D365 FO extensions framework . Experience developing SSRS reports and Data Entities . Strong understanding of D365 FO security framework . Experience with integrations using OData, REST, Azure Logic Apps, Azure Functions , or similar. Knowledge of DevOps (Azure DevOps) for code management and CI/CD. Experience with performance optimization and debugging in D365 FO. Exposure to LCS (Lifecycle Services) and environment management. Functional & Support Skills Understanding of key D365 FO modules (Finance, SCM, or related areas). Experience working in Managed Services / AMS / Support projects . Familiarity with ITIL processes (Incident, Problem, Change Management). Ability to work in SLA-driven environments . Leadership & Soft Skills Ability to work independently in a remote setup . Strong analytical and problem-solving skills. Excellent communication skills with technical and non-technical stakeholders. Experience mentoring junior developers and guiding technical teams. Proactive, customer-focused, and quality-driven mindset. Good to Have Microsoft Dynamics 365 FO technical certifications. Experience with multi-geo or global implementations . Knowledge of Power Platform (Power Automate, Power Apps). Exposure to upgrade projects from AX to D365 FO . Why Join Us? Opportunity to work on global enterprise D365 FO environments . Remote-first work culture. Challenging role combining development and real-time production support . Growth opportunities into Technical Lead / Solution Architect roles.