HR Shared Services Coordinator

HR Shared Services Coordinator

Location: Remote – expected travel to London once a month

Permanent

Salary: up to £40,000 + bonus

We are seeking a proactive and detail-oriented HR Services Coordinator to join a well-known financial services organisation.. This role is central to delivering first-line HR support, ensuring smooth day-to-day HR operations, and providing an excellent employee experience across the business.

You will act as a key point of contact for employee queries and leadership requests while supporting a wide range of HR processes and systems.

Key Responsibilities

• Provide administrative support across the UK HR function.
• Maintain accurate and compliant electronic personnel records in line with legal and company requirements.
• Partner with HR Business Partners and Centres of Expertise to support the HR operating model.
• Support onboarding processes, including preparing contracts, offer letters, and coordinating background checks.
• Coordinate and deliver new hire onboarding and orientation activities.
• Manage and track mandatory training via the Learning Management System.
• Provide first-line support for HR systems, including issue resolution and escalation.
• Process employee lifecycle changes in the HRIS (joiners, movers, leavers).
• Prepare documentation for employee changes and terminations.
• Respond to employee queries regarding HR policies and processes.
• Support HR projects such as data audits, policy updates, and programme development.
• Stay up to date with global HR practices and compliance requirements.

About You

• Self-motivated with strong analytical and problem-solving skills.
• Highly organised with the ability to prioritise and deliver accurate results quickly.
• Strong team player with a collaborative, customer-focused approach.
• Comfortable working in a fast-paced environment and managing multiple priorities.
• Able to work independently while contributing to a wider team.

Experience

• Previous experience within an HR environment.
• Experience supporting HR systems and end users.
• Exposure to system development or enhancements is desirable.

If you are looking to grow your HR career within a collaborative and fast-paced environment, we would love to hear from you. Please apply or email [email protected] for more information