HR & Operations Specialist

Full-Time | Remote | Texas Preferred

$22-$27/hour during 90-day introductory period.

Eligible for conversion to $55,000 annual salary upon successful completion of introductory period.

Company Description

Hatch & Huddle provides comprehensive HR, payroll, hiring, and workforce support for growing businesses in Texas. Acting as an extension of their clients' teams, the company offers personalized services to manage employee needs, streamline operations, and navigate growth challenges without the expense of an in-house HR department. Clients benefit from direct connections with dedicated HR professionals, avoiding call centers or ticket systems. Services include payroll and benefits administration, HR operations, talent acquisition, compliance management, and strategic business partnership. Hatch & Huddle is proudly Texas-based and committed to empowering local businesses.

About the Position

This is not a virtual assistant position.

This is not a data entry position.

We are looking for someone who can work independently, exercise good judgment, and take ownership of their responsibilities.

We are looking for someone who pays attention to details, thinks critically, solves problems, communicates professionally, and can become a trusted extension of both Hatch & Huddle and our clients.

You will work directly with business owners, managers, employees, job applicants, and government agencies across multiple industries. You will have direct exposure to business owners across multiple industries and play an active role in helping growing businesses solve real-world workforce and operational challenges.

One day you may be processing payroll for a restaurant. The next day you may be coordinating interviews for a medical practice, responding to an unemployment claim, onboarding a new employee, reviewing labor costs, or helping a client solve an operational challenge. No two days are the same.

Responsibilities

Payroll & Benefits Administration

- Process payroll through Gusto and Toast

- Payroll corrections and adjustments

- PTO tracking and administration

- Direct deposit troubleshooting

- Employee payroll support

- W-2 assistance

- Payroll reporting

- Benefits administration support

HR Administration & Government Correspondence

- Employment verification requests

- Child support verification forms

- Wage garnishment administration

- Unemployment claim responses

- New hire reporting

- Employee record maintenance

- Personnel file management

- Government agency correspondence

- Employment status verification requests

- Payroll and employment documentation requests

HR Operations & Employee Management

- Employee onboarding and offboarding

- Employee relations support

- Performance documentation

- Progressive discipline documentation

- Policy implementation

- Employee file management

- Employee communication support

- HR administration support

Talent Acquisition & Hiring Support

- Create and manage job postings

- Resume review and applicant screening

- Interview scheduling

- Participate in interviews

- Conduct background checks

- Prepare offer letters

- Coordinate new hire onboarding

- Support client hiring initiatives

Compliance & Documentation Systems

- Employee handbook updates

- Policy creation and maintenance

- Personnel file audits

- Compliance documentation

- I-9 administration

- Record retention management

- Workflow and SOP development

Business Operations Support

- Business trend analysis

- Labor cost analysis

- Seasonal staffing planning

- Workforce planning

- Revenue and payroll reporting

- Process improvement recommendations

- Operational workflow reviews

- Support client growth initiatives

What We're Looking For

The ideal candidate:

- Pays exceptional attention to detail

- Can work independently without constant supervision

- Thinks through problems before asking questions

- Completes tasks without waiting for step-by-step instructions

- Communicates professionally with clients and employees

- Is comfortable working with confidential information

- Takes ownership of outcomes

- Is organized and proactive

- Can manage multiple priorities simultaneously

- Is comfortable working with people from different industries and backgrounds

What Success Looks Like

First 30 Days

- Learn Hatch & Huddle systems and workflows

- Learn client accounts and service offerings

- Assist with payroll processing

- Complete onboarding and HR administration tasks

- Demonstrate strong attention to detail

60 Days

- Independently manage recurring HR and administrative responsibilities

- Handle employee support requests

- Complete payroll preparation with minimal supervision

- Begin taking ownership of client deliverables

- Reduce leadership involvement in routine tasks

90 Days

- Independently manage assigned responsibilities

- Handle payroll and HR administration accurately and consistently

- Communicate confidently with clients

- Identify problems and recommend solutions

- Create measurable operational capacity for leadership

Important

Payroll accuracy matters. Client trust matters. Attention to detail matters. We would rather answer a question before a mistake happens than correct a mistake after it happens.

Professional Expectations

Communicate professionally with clients, employees, applicants, and government agencies

Maintain a calm and respectful demeanor in difficult or stressful situations

Handle disagreements and challenges with professionalism and discretion

Represent Hatch & Huddle and our clients with integrity and professionalism at all times

Requirements

- 2+ years of payroll, HR, operations, bookkeeping, office management, or administrative experience

- Strong written and verbal communication skills

- Experience handling confidential information

- Proficiency with Microsoft 365

- Ability to learn new software quickly

Preferred Experience

- Gusto

- Toast POS

- Payroll administration

- Employee onboarding

- Recruiting and hiring

- HR administration

- Small business operations

To Apply

Please submit your resume and answer the following questions:

1. Tell us about a time you had to complete a task with incomplete information.

2. How do you prioritize multiple urgent requests?

3. Why are you interested in working with businesses across different industries?

4. What payroll, HR, bookkeeping, or operations systems have you worked with previously?

5. A payroll is due today at 4:00 PM. One employee's PTO balance appears incorrect and leadership is unavailable for two hours. What would you do?

We are looking for someone who wants to grow with us, take ownership of their work, and become a trusted member of our team.