HR Operations Generalist

EverDriven is the nation’s leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation. Since 2006, we’ve helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth. Position Summary: The HR Operations Generalist serves as the operational foundation of EverDriven’s HR function and the front line of the employee experience. This is a hands-on, high-ownership role responsible for ensuring day-to-day HR operations run with precision and care — spanning benefits administration, employee onboarding and lifecycle management, HRIS administration, compliance support, office operations, and employee engagement. This role requires a service-first professional with a positive, can-do attitude — someone who approaches every interaction with the belief that no task is too small and every employee deserves a responsive, supportive experience. The ideal candidate brings strong organizational discipline, thrives in a high-volume transactional environment, and maintains composure and accuracy under pressure. Additionally, this role actively supports employee engagement initiatives including wellness programming, volunteer coordination, and culture-building activities. This role requires a high degree of discretion and confidentiality — you will regularly handle sensitive employee, compensation, and payroll data. You will report directly to the Director of HR Operations and partner closely with the broader People & Culture team. Salary Range: $70,000 - $90,000/year , based on experience + bonus potential Location - Greenwood Village, CO. 4 days in the office and 1 day remote. How You Will Make an Impact: Employee Experience & Engagement Serve as the first point of contact for employee questions across benefits, leave, policies, and general HR inquiries — delivering timely, accurate, and empathetic support Own the HR ticket queue (JIRA), ensuring employee requests are acknowledged and resolved promptly Coordinate and support employee engagement activities including wellness programming, volunteer efforts, team events, milestone celebrations, and internal communications Act as a practical barometer of employee sentiment — surfacing themes and patterns from interactions to the HR Director with discernment and context, not reactivity Identify opportunities to improve the employee experience through process refinement and creative problem-solving Benefits & Compliance Administration Process benefit enrollments, qualifying life events, and terminations with accuracy and timeliness Manage Worker’s Compensation reporting and benefits compliance administration Administer leave requests (FMLA, Colorado FAMLI, PTO, medical, personal) and maintain accurate records in accordance with federal and state requirements Escalate complex benefits or compliance questions to HR leadership as appropriate Onboarding & Employee Lifecycle Own the end-to-end employee lifecycle from offer acceptance through offboarding, ensuring a seamless and professional experience at every stage Initiate and manage pre-hire onboarding in ADP, coordinate background checks, and manage all I-9 documentation Create new hire files, coordinate IT and facilities setup, manage gear ordering, Navan configuration, and all Day 1 logistics Coordinate offboarding logistics including equipment collection, system access revocation, COBRA notices, and final paycheck coordination Manage independent contractor onboarding as needed HRIS & Data Integrity Process employee changes, updates, and document filing in ADP Workforce Now with a high standard for data accuracy Run routine and ad hoc reports from ADP to support HR, Finance, and leadership decision-making Audit system data integrity regularly and maintain organized, compliant HR documentation Leverage AI tools and technology to streamline reporting, data management, and administrative workflows — continuously seeking opportunities to reduce manual effort and improve accuracy Office Operations Ensure the office environment is well-maintained, professional, and welcoming — including supply management, catering coordination, and facilities oversight Manage conference room scheduling, badge access, desk assignments, name badges, and gym liability waivers Coordinate with building management and vendors on office needs What Does Success Look Like: Employee inquiries are acknowledged within 24 hours, and employees consistently feel well-supported and heard Engagement activities are planned and executed with care — employees feel connected to the culture and to each other Onboarding runs like clockwork — new hires arrive on Day 1 fully set up, informed, and welcomed ADP data is clean, accurate, and trusted by HR, Finance, and leadership The office operates smoothly and reflects a professional, organized environment Employee sentiment insights are shared proactively with context and practical judgment AI tools are actively explored and adopted to improve efficiency and reduce manual workload What You Will Bring to EverDriven: Required Bachelor’s degree in Human Resources, Business Administration, or a related field 2–4 years of experience in an HR Coordinator, HR Operations, or HR Generalist role Hands-on benefits administration experience (enrollments, open enrollment, qualifying life events) I-9 compliance and onboarding process ownership Strong attention to detail and the ability to manage a high volume of concurrent priorities with accuracy and composure Excellent written and verbal communication skills — you are often the face of HR for employees and must represent the function with professionalism and warmth Service-first mindset with a positive, can-do attitude — no task is too small, and every interaction matters Openness and enthusiasm for leveraging AI and technology to improve HR operations and the employee experience Intellectual curiosity and the critical thinking ability to navigate compliance topics including benefits, leave administration, and employment law fundamentals High degree of discretion, integrity, and professionalism when handling sensitive employee data Preferred ADP Workforce Now experience Familiarity with leave administration frameworks (FMLA, Colorado FAMLI, and other state-specific leave laws) Exposure to Worker’s Compensation reporting or benefits compliance Office operations or facilities coordination experience Experience using JIRA or similar ticketing systems for HR case management SHRM-CP or PHR certification, or active pursuit, a plus Benefits Medical, Dental, Vision insurance Virtual Doctor Visits with $0 Co-Pay Life Insurance (company paid) Short Term Disability Insurance (company paid) Long-Term Disability Insurance (company paid) Flexible Time Off (FTO) Paid Holidays Paid Time to Volunteer Flex Spending Account (FSA) 401K Plan (with an awesome employer match!) Employee Assistance Program Employee Discounts Program #LI-Hybrid Equal Opportunity Employer EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential. Visit our website and learn more about us at www.EverDriven.com