HR & Operations Coordinator

Puulse Marketing is growing fast, and we're looking for a highly organized, proactive person to keep our people operations running smoothly. This is a hands-on role sitting at the intersection of Operations, HR, Compliance, Employee Relations, and Executive Support. You'll be the front-line support person for employees and managers, helping with everything from onboarding and benefits to systems access, payroll follow-up, accommodations, scheduling, and immigration questions. You'll also work closely with our Head of Legal, Director of Sales, and senior leadership on the operational follow-through that keeps the business organized, compliant, and efficient. This is not a traditional HR or admin assistant role. You'll switch rapidly between operational tasks, employee communication, process coordination, systems organization, and sensitive, confidential matters throughout the day. Because the role touches investigations, disciplinary processes, accommodations, and compliance workflows, professionalism, discretion, emotional intelligence, and sound judgment are essential. If you enjoy building structure, improving messy processes, solving problems, and turning chaos into scalable systems, you'll do great here. What you'll do Act as the first point of contact for employee questions: onboarding, attendance, benefits, documentation, systems access, payroll follow-up, accommodations, and scheduling Manage onboarding and offboarding workflows end to end Coordinate employee documentation and keep internal systems accurate and up to date Support recruitment and internal hiring processes Help improve and modernize internal systems, including attendance tracking, training, and operational organization Provide operational support to our Legal and Employee Relations functions, including confidential matters involving disputes, disciplinary processes, investigations, and compliance Identify inefficiencies and bottlenecks, then help fix them before they become bigger problems Provide administrative and organizational follow-through for senior leadership Compensation $7 USD/hour, OTE $1200 USD/Month This is a fully remote role open to international candidates. Experience in one or more of: operations, HR, administration, recruiting, employee relations, onboarding/offboarding, legal support, office coordination, or project coordination Comfort working in fast-paced, reactive, high-volume environments Strong written communication, organizational skills, and exceptional attention to detail Proven ability to handle confidential and sensitive matters with discretion and good judgment Ability to juggle multiple competing priorities while staying responsive and organized Self-starter with strong problem-solving skills and initiative Experience with tools such as Monday.com, Salesforce, Slack, Google Workspace, or Kandji is an asset Willingness to occasionally travel to company offices and stay flexible outside standard hours when urgent matters arise Primarily remote work with flexibility Exposure to legal, HR, operations, and executive functions, ideal for someone who wants broad, high-growth career development Direct collaboration with senior leadership Opportunity to shape and build internal systems from the ground up A fast-moving environment where initiative and ownership are recognized