Home Upgrades Specialists

Home Upgrades Specialist Job Level: Specialist Location: In-office, Remote options available Shift: FT Compensation: $18-$25 About SunPower: SunPower’s mission is to provide industry leading, innovative, end-to-end solar energy solutions with exceptional customer service. With over 30 years of experience in the US Residential Solar industry, we deliver an all-in-one solar solution that supports the transition to clean energy. SunPower continues to grow through strategic acquisitions of leading solar companies. These have included SunPower, Blue Raven Solar, Complete Solar, and Sunder Energy. These transitions bring together the strengths, expertise, and shared commitment to making clean energy simpler and more accessible for everyone. Benefits: • Employee RSU Awards program • Quarterly & Annual bonus program (based on performance) • Competitive coverage for Health, Dental, and Vision insurance • PTO/DTO for full-time employees • 10 paid holidays • Fully stocked breakroom with snacks, drinks, breakfast, and company provided lunch once a week! • Ping pong and Corn hole in office • CanyonPark Perks: Access to a gym, pickleball & basketball courts, outside patio areas, food trucks, and more! Position Summary: A Home Upgrade Specialist is assigned one or more specific work types such as MPUs, Trenching, Tree Trimming, and AC Relocation. They are responsible for coordinating all projects within their assigned work type(s) from start to finish. This includes maintaining organized project queues, ensuring timely and consistent follow-ups, and driving tasks forward to meet deadlines and quality standards. Essential Duties: • Obtain vendor or contractor quotes and ensure projects are properly funded prior to approval. • Conduct consistent follow-ups to resolve blockers and move projects to a schedule-ready status. • Communicate clearly and proactively with field resources, customers, and sales representatives. • Manage and maintain organized work queues to support efficient workflow. • Uphold high standards of work quality while meeting expected pacing and productivity targets. Minimum Qualifications: • 2+ years experience in solar operations. While performing the duties of this job, the employee is regularly required to talk or hear. Regular periods of sitting or standing may be required by this position. In addition, this position requires the ability to occasionally lift office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.