About this role
Texans crownntowing is seeking a skilled and experienced Heavy Duty Wrecker Operator to join our team. As a Heavy Duty Wrecker Operator, you will be responsible for operating a 50-ton wrecker to recover and tow large vehicles and equipment safely and efficiently. This role requires expertise in heavy-duty towing, excellent problem-solving skills, and a commitment to providing exceptional customer service. Responsibilities Operate a 50-ton heavy-duty wrecker to recover and transport large vehicles and equipment. Respond to service calls and assess the situation to determine the best approach for recovery. Utilize proper recovery techniques and equipment to safely tow and transport vehicles. Perform inspections and routine maintenance on the wrecker to ensure safety and operational efficiency. Communicate effectively with customers to explain the recovery process and answer any questions. Complete necessary paperwork and maintain accurate records of services performed. Adhere to safety protocols and company policies at all times. Provide exceptional customer service during all interactions. Stay updated on industry standards and best practices related to heavy-duty towing and recovery. Prior experience operating heavy-duty wreckers, specifically 50-ton capacity, is required. Valid Commercial Driver's License (CDL) with a clean driving record. Strong knowledge of heavy-duty towing techniques and recovery operations. Ability to safely operate and maneuver large wreckers in various conditions. Excellent problem-solving and decision-making skills. Strong communication and customer service skills. Physical strength and stamina to manage heavy equipment and perform demanding tasks. Availability to work flexible hours, including nights, weekends, and on-call shifts. ASE certifications related to heavy-duty towing and recovery are a plus. Knowledge of basic vehicle mechanics and troubleshooting is beneficial. Competetive Salary, Remote Position, Schedule Flexibility