Healthcare Virtual Assistant/ Eligibility and Benefits (WFH)

Patient Registration & Intake Greet patients and caregivers professionally via phone, email, and virtual platforms Collect accurate patient demographic information, medical history, and contact details Prepare and process patient admission and discharge documentation Enter patient information into Electronic Health Records (EHR) and practice management systems Maintain accurate and complete patient records in compliance with HIPAA regulations Verify patient identity and update existing patient profiles as needed Insurance Verification & Authorization Verify insurance coverage and eligibility for services prior to appointments Obtain pre-authorizations and referrals as required by insurance plans Communicate patient financial responsibilities including copays, deductibles, and coinsurance Process insurance information and ensure accurate billing documentation Coordinate with insurance companies to resolve coverage questions and discrepancies Stay updated on various insurance plans, policies, and procedures Appointment Scheduling & Coordination Schedule patient appointments based on provider availability and patient needs Send appointment reminders and confirmations via phone, email, or SMS Reschedule and cancel appointments as requested while maintaining optimal provider schedules Coordinate with clinical staff to ensure smooth patient flow and minimize wait times Manage appointment waitlists and fill cancellations efficiently Pay: Php20,000.00 - Php35,000.00 per month Benefits: Additional leave Company Christmas gift Health insurance Opportunities for promotion Paid training Pay raise Promotion to permanent employee Work from home Application Question(s): Current/ Last Salary Expected Salary Work Location: Remote