Head of Technology Enabled Services

Head of Technology Enabled Services If you've grown Managed Services team sizes & reputations on a global scale, understand federal clients, and value autonomy, leadership and a 'piece of the pie' (equity) - then this role's for you! Apply Now We usually respond within a week Head of Technology Enabled Services (Global) Executive Leadership | Remote (US) / Hybrid | Travel up to 30% This is not a traditional delivery leadership role. This is a global ownership mandate — an opportunity to build, scale, and lead a high-impact Technology Enabled Services (TES) organisation at the intersection of enterprise technology, mission-critical delivery, and regulated industries . You will operate as a true business leader: owning delivery, shaping product direction, driving revenue and margin, and building a world-class organisation — with equity participation aligned to long-term value creation . If you bring deep experience in SAP ecosystems and enterprise platforms , and thrive in complex, high-stakes environments, this role is built for you. The Opportunity As Head of Technology Enabled Services, you will own the end-to-end global delivery engine — integrating proprietary technology platforms with high-value services across Aerospace & Defense, Utilities, Energy, Satellite, and Government sectors. You will: Lead globally distributed teams Own P&L performance Shape how technology is deployed at scale Influence product and platform strategy Operate directly with C-suite and government stakeholders This is a rare chance to build something enduring — not just run what already exists. What You’ll Own Global Delivery & Operational Excellence Full accountability for global service delivery across all client engagements Build and scale repeatable, high-performance delivery frameworks Set the gold standard for quality, SLAs, and client outcomes Lead multidisciplinary teams spanning program leadership, architecture, engineering, and client success Technology & Platform Leadership (SAP + Enterprise Ecosystems) Own the deployment and operational success of technology platforms within client environments Act as the bridge between real-world delivery and product innovation Drive enterprise adoption and expansion , with a strong emphasis on SAP-centric environments and integrations Ensure seamless interoperability across client systems, compliance frameworks, and operational workflows Strategic Client Leadership in Regulated Environments Serve as the executive relationship owner for critical, high-value accounts Operate confidently within highly regulated and controlled environments (A&D, Energy, Government) Navigate complex compliance landscapes including export controls, data sovereignty, and security frameworks Lead engagements involving sensitive, classified, and mission-critical programs P&L Ownership & Growth Own revenue, margin, and long-term account growth Partner with Sales to win, structure, and scale new business Identify and unlock organic expansion opportunities Develop commercial models and pricing strategies that balance growth with delivery excellence Build & Lead a World-Class Organisation Recruit, develop, and inspire a high-calibre global delivery team Create a culture of accountability, innovation, and continuous improvement Establish career pathways, capability frameworks, and domain expertise — especially across SAP and regulated sectors Act as a multiplier of talent and leadership capability Governance, Risk & Compliance Implement robust governance frameworks and executive reporting Proactively manage delivery risk across complex portfolios Ensure audit readiness, certifications, and security compliance Represent the organisation in executive reviews, audits, and government oversight environments What You Bring Core Experience 12+ years leading technology services, managed services, or professional services organisations Proven success running large-scale delivery in regulated industries Strong track record of P&L ownership and commercial accountability Experience managing complex, multi-year, enterprise engagements Expertise leading globally distributed teams Critical Domain Strength Deep experience within SAP ecosystems (implementation, integration, or transformation programs) Strong understanding of enterprise platforms and technology-enabled service models Ability to connect technology capability to measurable business outcomes Regulatory & Industry Acumen Working knowledge of frameworks such as ITAR, EAR, NERC CIP, FAR/DFARS , or equivalents Experience operating in secure, compliance-heavy, or government-aligned environments Confidence navigating international delivery and data sovereignty requirements Leadership & Influence Executive presence with the ability to influence C-suite, boards, and government stakeholders Strategic thinker with the ability to translate vision into execution Comfortable operating in ambiguity, scale, and high-pressure environments Highly Valued Experience scaling proprietary or SaaS platforms in enterprise environments Background in critical infrastructure or national security sectors Certifications such as PMP, ITIL , or similar Active or eligible security clearance International delivery experience across allied or global government ecosystems Why This Role Global ownership of a mission-critical business unit Direct influence on product, strategy, and growth trajectory Exposure to high-impact, high-visibility programs Opportunity to build and scale a next-generation services organisation Equity participation aligned to long-term success Additional Requirements Ability to obtain and maintain relevant security clearance Willingness to travel up to 30% (domestic & international) Eligibility to work within export-controlled environments We are committed to building a diverse and inclusive organisation. We welcome leaders who are ready to take on complex challenges and deliver outcomes that matter. Division Job Seekers Locations Boston, MA About Higher Frog Ltd Founded in 2016