Head of Security

About Prezzee Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter. As our Head of Security , you’ll play a critical role in protecting the trust our customers, partners, and teams place in us every day. Reporting to the CTO and as a member of the IT Leadership Team, you’ll lead the evolution of Prezzee’s security, privacy, and compliance maturity - embedding security-first thinking across the organisation while delivering practical, commercial outcomes that enable growth. This role blends strategic leadership with hands-on impact, spanning policy and governance, technology uplift, and day-to-day security operations. Your work will directly support Prezzee’s growth ambitions and position us as a market leader in information security and privacy. What You’ll Do Lead Our Security Strategy Own and deliver a clear, ongoing security roadmap aligned to Prezzee’s risk appetite, business priorities, and growth plans. Continuously uplift our administrative, technical, and procedural security posture across the business. Stay ahead of emerging threats and evolving standards, ensuring Prezzee remains proactive rather than reactive. Build a Security-First Culture Act as the Security Champion across all teams and locations, embedding security awareness into how we work every day. Partner closely with engineering, product, IT, and the wider business to ensure security is at the forefront of design. Manage and mentor a small, high-performing security team, driving engagement and alignment with Prezzee’s purpose. Governance, Risk & Compliance Maintain and expand compliance with frameworks and certifications including PCI, ISO:27001, Cyber Essentials+, ISO:42001 and others as required. Chair and manage the ISMS Committee, ensuring stakeholders have clear visibility of risks, controls, and progress. Lead third-party and vendor security due diligence across tools, partners, and workplace technology. Operational Security & Incident Management Oversee vulnerability management, penetration testing outcomes, and remediation within agreed SLAs. Coordinate security incident prevention, detection, and response across internal teams, MSPs, and partners. Create, maintain, and regularly test cyber security response plans and supporting playbooks. Tools, Technology & AI Governance Select, implement, and manage core security tools including WAF, bot detection, PAM, code scanning, and compliance platforms. Establish and manage an AI security governance model that safely supports workplace enablement and customer experience innovation. Ensure AWS environments and system architectures align with security best practices. Partner with the Business Support Sales and GTM teams with customer security questionnaires, audits, and front-line security engagement. Balance strong security outcomes with a pragmatic, commercial mindset that enables business velocity. What You’ll Bring A degree in Computer Science, Software Engineering, or a related discipline. 5+ years’ experience in a senior cyber security role, ideally within a systems development or technology-led environment. Strong understanding of AWS technologies and modern cloud architecture models. Proven experience delivering strategic security programs, including policy development, risk management, BCP/DR testing, third-party risk, and end-user device security. Hands-on experience triaging, investigating, and resolving security and operational incidents within SLAs. Deep knowledge of modern cyber security principles, threat landscapes, threat intelligence, and remediation techniques. Experience coordinating outcomes across internal teams, external vendors, auditors, and security partners. A collaborative, business-minded approach with the confidence to influence at leadership level. Why Join Prezzee? You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact. At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer Prezzeeversary Leave – Extra day of annual leave for each year you’re with us. BirthYay Leave – Celebrate you with a paid day off during your birthday month. Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs. ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty. Office Allowance – One-time payment to upgrade your office setup. Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year. Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team. Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus. Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions. Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride. Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers. Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT , and as a Great Place to Work® 2026 across all of our three regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn & Give Ingenuity. Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.