Head of Partnerships & Growth

The Company

A genuinely exciting AI-first CCaaS scale-up entering the next phase of growth.

A few reasons this role caught our attention:

• AI-native platform helping Enterprise brands automate and enhance CX.
• Growing rapidly with strong year-on-year ARR growth.
• Fresh investment secured to accelerate commercial expansion.
• Established partner ecosystem across the UK, Europe and North America.
• Significant North American presence already accounting for a large proportion of revenue.
• Founder-led business where decisions happen quickly and good ideas get implemented.

The Opportunity:

This is one of those rare commercial leadership opportunities where you'll genuinely help shape the future of the business.

Today, growth is driven primarily through strategic partnerships.

Tomorrow, the ambition is much bigger.

You'll take ownership of revenue performance, partner strategy and commercial execution whilst building the foundations for the next stage of growth.

This is not a role for someone who wants to inherit a large sales organisation.

It's a role for someone who enjoys building.

Initially, you'll lead a small commercial team whilst remaining hands-on with partners, opportunities and revenue generation.

Longer-term, you'll help shape and build the wider commercial organisation, including future direct sales capability across both the UK and North America.

What You'll Be Doing

• Own the company's net-new revenue number.
• Lead and develop an existing team of Partner Managers.
• Build stronger, deeper relationships across strategic partners.
• Personally support and close key commercial opportunities.
• Create a scalable partner-led revenue engine.
• Own forecasting, pipeline management and board reporting.
• Work closely with Marketing, Product and Customer Success.
• Play a key role in hiring future commercial talent.
• Influence future GTM strategy as the business scales.

What We're Looking For

• Experience leading commercial growth within a SaaS business (Ideally CCaaS)
• Strong exposure to channel, partnerships, alliances or indirect sales models.
• Comfortable carrying a quota and remaining hands-on - You'll know your numbers!
• Experience building commercial functions rather than simply managing mature teams.
• Strong commercial acumen around pricing, negotiation and deal structure.
• Ability to operate effectively in a fast-moving scale-up environment.

The Important Bit

This isn't a partnerships role where success is measured by logos signed.

You'll own a revenue number.

You'll carry a quota.

You'll be expected to roll your sleeves up, get involved in deals and help build the commercial engine that drives the next stage of growth.

Package

Up to £120,000 basic salary, £200,000 OTE & Equity.

Uncapped accelerators.

Genuine earnings potential beyond £200,000.

Remote-first role, with travel expected to partners globally.