Head of Investment Platform & Operations

Head of Investment Platform & Operations Lead the operations engine behind Kernel’s scalable investment platform - drive reliability, partners, and product launches for Kiwi investors. Join our team About the role Kernel is growing and we’re building the operating system behind how investing works at scale. We’re looking for a Head of Investment Platform & Operations to lead and evolve the engine room of Kernel’s investment offering. This is a senior leadership role responsible for ensuring our Managed Investment Schemes (MIS) and direct investing platform operate accurately, efficiently, and within regulatory boundaries - while being designed to scale. This role combines deep expertise in investment operations with a strong systems and technology mindset. You’ll own how Kernel’s investment platform actually functions day‑to‑day, while shaping the operating model that supports new products, partners, and market expansion. About Kernel We're a 100% Kiwi owned and operated fintech on a mission to make wealth accessible for every Kiwi. Our investment platform takes the guesswork out of investing – offering KiwiSaver, Managed Funds, US shares & ETFs, and Smart Saver accounts, all in one place with some of the lowest fees in the market. We're at an exciting stage. Scaling fast, expanding our team of globally experienced financial professionals, and building the foundations for what's next. Our culture is collaborative, hands-on and ambitious – built on trust, innovation and saying it like it is. We value diverse perspectives, empower individuality, and believe the best ideas come from thinking together. Things move quickly here, and every person plays a key role in shaping our future. What you’ll do Own and continuously improve end‑to‑end Managed Investment Scheme (MIS) operations Ensure accuracy, control, and reliability across all investment and fund processes Lead the financial operational infrastructure underpinning Kernel’s direct investing platform, including registry, settlement, reconciliation, and broker relationships Build a scalable, automation‑first operating model that reduces manual effort and operational risk Own and manage relationships with external partners including supervisors, fund administrators, custodians, and brokers Lead the operational delivery of new funds, products, brokers, and markets Ensure strong operational controls, audit outcomes, and regulatory confidence Identify and manage operational and regulatory risks early Build and lead a high‑performing investment operations function as Kernel scales As a member of the senior leadership team, contribute to company‑wide decision‑making and execution You’ll be great if you bring Strong experience in managed fund operations, MIS administration, investment operations, custody, or regulated investment platforms Working knowledge of direct investing platforms, including registry, brokerage operations, or settlement A clear understanding of how investment products are administered end‑to‑end Proven experience managing external partners in regulated environments A track record of improving systems, processes, and operating models A strong systems mindset - able to connect workflows, data, and outcomes Comfort operating in ambiguity and building structure as the business scales Leadership capability with the confidence to set standards and hold accountability Bonus things you could bring along to the role Experience scaling investment operations in a high‑growth or fintech environment Exposure to automation, data, or AI‑enabled operational tooling Experience supporting new product launches or market expansion Background working closely with technology or engineering teams Why You’ll Love it at Kernel Shape investment products in a way no other fintech in New Zealand is approaching, connecting everyday financial goals with intuitive and customer centric design. Contribute to a platform trusted by tens of thousands of Kiwis, helping them feel more confident and in control of their money. Join a team built on trust, collaboration, and flexibility, where feedback is constructive and everyone has a voice. Competitive compensation package Enjoy the best of both worlds with a flexible hybrid setup, connect in person while keeping the freedom to work from home up to couple of days each week (minimum 3 days/week in the office). Health insurance, parental leave top-up, and professional development support Extra staff holidays, office snacks, coffee, and a dog-friendly environment Join our team Not sure you meet every requirement? We encourage you to apply. We value growth, impact, and mindset just as much as specific experience. If this opportunity sounds like you, send us your cover letter explaining why you’re excited about the role and working at Kernel, along with your CV. Visit our careers page for more on working at Kernel and follow us on LinkedIn & Instagram . to stay connected. Department Investments Locations Auckland HQ Remote status Hybrid About Kernel Wealth Kernel is on a mission to help everyone become wealthier. We’re a platform offering a range of investment products and innovative tools and technology to grow wealth - with ease and all in one place. We’re passionate about leveraging technology and our financial expertise to create the best way to grow and manage money. Our trusted passive investment approach takes the guesswork out of creating a diversified portfolio while remaining cost-effective and accessible. We help busy and ambitious Kiwis including families, individuals, iwi groups and charitable trusts achieve their goals, gain financial stability and unlock more opportunities. Founded in 2019 Co-workers 41