Head of Content

Changing consumer behavior in a cookieless world, the rise of AI, and the need to avoid commoditization is all transforming the practice of Marketing & Communications. As Head of Content at Quietly, you will lead that charge, helping the world’s leading brands create content their consumers want with programs their business needs. You bring experience and the confidence to work on completely new types of projects; challenging long standing assumptions, defending recommendations, and delivering high-value client work for category-leading organizations. You’re as passionate about inspiring ideas as you are about editorial consistency and effectiveness—and you’re driven to help brands excel in their categories. You inspire your teammates to raise the bar on every level – from brief to execution – because you fully understand this new experience economy, how and why audience expectations are transcending categories, and where the future is headed for B2C and B2B brands. You are looking for the next big challenge, and like us, you have no small plans. This is a full-time opportunity offering a base salary, 3-weeks vacation, and a comprehensive benefits package. You can work from our headquarters in Vancouver, remote, or a hybrid of both. If these values resonate , we’d love to hear from you. About the company: We are an award-winning team of content marketing experts, who partner with category leading brands such as Adobe, Dell Technologies, Goldman Sachs, Herschel, Morningstar, Sotheby’s International Realty, PwC, and Slack. Our mission is to prove the impact of content on business results, devising strategies and executing along the way. We pride ourselves on a commitment to service that delivers actionable, expert counsel and compelling, effective content. What You'll Do Creative Shape the vision and mission of Content at Quietly — and effectively communicate to stakeholders, inspiring, elevating, and innovating along the way Oversee the delivery and quality of all content and creative work at Quietly Work with Strategy & Planning teams to continuously improve processes, methods, and overall workflows Lead and direct Quietly’s own brand strategy Business Define, report, and achieving department-related KPIs Identify opportunities for building out new capabilities (ie new creative formats and developing the processes for delivering them) Ensure the profitable delivery of all content types and services Process Work in conjunction with other department heads to ensure content and creative needs are met and workflows are streamlined and complementary Introduce new tools, frameworks, and methodologies for creative work Work cross-functionally to continuously identify new opportunities for incorporating AI technology and software throughout various workflows People Lead and manage the Content team and direct reports Develop and build in-house and large external talent networks, provide recommendations for team structure, hiring, resourcing, and casting Continuously improve workflows and processes between in-house teams and outsourced talent Business Development / Client Services Work on new and existing opportunities with Business Development and Client Services teams What You'll Bring Minimum 3–5+ years in a creative leadership role (ie CD, or similar) at a top-tier, global agency Both B2C and B2B experience is ideal Strong understanding of integrated / multi-channel marketing, brand, advertising, digital, and paid media Knowledge of design thinking, as well as editorial and publishing, is ideal Strong ability to provide creative direction at all altitudes, across all formats and channels Strong ability to propose and defend creative concepts and directional choices Proven ability to build, lead, and manage teams Strong ability to manage resources and priorities in a rapidly shifting environment Excellent interpersonal and presentation skills Able to work under pressure, prioritize, multi-task, and consistently meet deadlines Highly driven and enthusiastic Eligible to work in Canada We respectfully request that recruitment agencies and third-party staffing firms do not contact us regarding this opportunity, as we are not engaging external support at this time.