Head of Analytics Enablement

Head of Analytics Enablement Collinson Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. We use our expertise and products to craft customer experiences which enable some of the world’s best-known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning, frequent traveler's allow us to create products and solutions for our clients that inspire greater customer engagement to drive more profitable relationships, enrich their travel experiences, protect what matters and assist in in times of need. While specializing in Financial Services, Travel and Retail, we also support clients in multiple sectors. We have worked with over 90 airlines, 20 hotel groups and more than 600 financial institutions and banks, with clients including Accor Hotels, Air France KLM, American Express, British Airways, Cathay Pacific, Diners Club, Mandarin Oriental, Mastercard, Radisson Hotel Group, Sephora, Visa and Marriott. We take our 30 years’ experience working with these kinds of household names in over 170 countries and help our clients to deliver the smarter experiences it takes to differentiate their propositions, and help them win deeper devotion with their customers. Collinson is a privately-owned entrepreneurial business with 2,000 passionate people working in 20 locations worldwide. Our solutions include Priority Pass, the world’s best known airport experiences programme, while we are also the trusted partner behind many of the leading financial services, airline and hotel brand’s reward programmes and loyalty initiatives. Purpose of the job Collinson’ Travel Experience division has an ambitious roadmap to deliver customer centric global solutions with consideration for regional difference. We are seeking a Data Evangelist to join our organization as we strive to create a world-class travel ecosystem through data-driven decision making. The Data Evangelist will play a critical role in shaping the future of data and analytics at our organization and will be the voice of data across the company. This person will be responsible for educating, inspiring, and empowering individuals across the organization to embrace data and analytics as a core part of their work. Key Responsibilities • Drive enterprise-wide adoption of Collinson’s Data Products and solutions across all regions. • Operate the global analytics intake, triage, and SLA framework to ensure structured support. • Lead regional analytics support teams and enforce performance, responsiveness, and quality standards. • Develop and deliver presentations, workshops, and other materials to build data-driven culture • Embed analytics outputs into commercial, operational, and client decision-making workflows. • Define and track adoption KPIs, reporting measurable impact. • Eliminate shadow reporting by standardizing certified dashboards and usage governance. • Develop and scale global data literacy and enablement programs aligned to business use cases. • Act as an internal consultant, communicate insights and recommendations to senior leadership and stakeholders, demonstrating the value and impact of data & analytics • Act as the bridge between product squads and business regions, translating needs into structured improvements. • Support commercial teams in articulating intelligence value in QBRs and client conversations. • Continuously evolve the analytics operating model to scale with product maturity and regional complexity. Knowledge, skills and experience required - Bachelor's or master's degree in a relevant field such as computer science, statistics, or mathematics - Minimum 8 years of experience in data and analytics, with a proven track record of delivering impactful data-driven solutions - Detailed knowledge of data consumption tools for Business Intelligence, Data Science, and AI - Excellent communication and presentation skills, with the ability to articulate complex data concepts to a non-technical audience - Understanding of organizational change management and learning management - Experience working with cross-functional teams and leading data-driven initiatives - Strong problem-solving skills and the ability to think creatively to develop data-driven solutions - Ability to navigate complex organizational dynamics and drive change - Self-starter with a passion for data and a desire to drive innovation and change in the Person Specification - Strong self-motivation and a desire to continuously learn and grow - Ability to thrive in a fast-moving environment - Strong sense of initiative and the ability to work independently - Excellent interpersonal and collaboration skills to work effectively in a team environment - Ability to work at pace and tackle project challenges in a collegiate, collaborative way - Goal and outcome-oriented, with a focus on delivering high-quality solutions - Thoroughness and attention to detail - Excellent communication skills, with the ability to present, inform, and guide others - Comfortable working with people at all levels of the organization Division Data, BI & Analytics Locations Mumbai Remote status Hybrid Mumbai About Collinson We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers. © 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557 Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom. Co-workers 2000