GTM Systems Platform Specialist

Who We Are Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time. Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience. Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. What you’ll do As a GTM Systems Platform Specialist at Pindrop, you will Build and optimize core GTM systems, with a primary focus on Salesforce, LeanData, and Outreach, along with supporting tools like ZoomInfo, LinkedIn Sales Navigator, and DealHub (CPQ). Continuously improve lead-to-account matching and routing logic in LeanData to ensure speed, accuracy, and efficiency in lead distribution. Design, build, and maintain scalable automations and workflows across Salesforce and integrated platforms to support Sales, Marketing, Customer Success, and Partnerships. Identify and eliminate manual processes by implementing smart automation and system-driven workflows. Troubleshoot complex system issues, including integration sync failures, routing errors, and data inconsistencies, and drive timely, reliable resolutions. Create and maintain clear documentation, SOPs, and change management practices to ensure system reliability and transparency. Provide hands-on support and enablement to GTM teams, driving tool adoption, usability, and operational confidence. This is a highly hands-on role focused on execution, automation, and continuous optimization of the revenue tech stack to improve overall RevOps efficiency. Who you are A hands-on, technically strong RevOps or GTM systems professional with a track record of building and optimizing Salesforce-centric ecosystems. Experienced in working across highly integrated systems, with the ability to diagnose and resolve complex automation and data flow issues. A problem-solver who can quickly get to root cause and implement practical, scalable solutions. A collaborative partner capable of engaging with both technical and non-technical stakeholders. Highly motivated to streamline processes and significantly enhance operational efficiency. Your skill-set Required 5+ years of hands-on experience administering and optimizing Revenue Operations (RevOps) or GTM systems, with strong expertise beyond Salesforce alone. Deep expertise in Salesforce, including data model, automation (Flows), integrations, and overall system architecture. Proven, hands-on experience with core RevOps tools LeanData (lead/account routing logic, matching, and orchestration) Outreach (bi-directional sync, sequencing automation, and troubleshooting) DealHub (CPQ) support and configuration Strong experience designing, building, and maintaining automations and workflows across integrated systems. Demonstrated ability to troubleshoot complex system issues, including sync failures, routing errors, and data inconsistencies across platforms. Preferred Experience supporting GTM teams within a SaaS or enterprise environment. Gong (Salesforce integration, call data governance, pipeline insights, and reporting) Familiarity with data enrichment and prospecting tools such as ZoomInfo and LinkedIn Sales Navigator. Experience with partner portal workflows (e.g., Unifyr or similar platforms). Exposure to API-based integrations or middleware tools (e.g., Zapier, Mulesoft). Experience working with contract lifecycle management (CLM) tools such as Pramata. What’s in it for you Our GTM motion is increasingly complex, and our tech stack is expanding. This role will ensure our systems scale efficiently, reduce operational friction, and directly improve revenue velocity and forecast accuracy. As our Go-to-Market (GTM) motion and technology stack grow in complexity, this role is essential for achieving efficient system scaling. Key outcomes include minimizing operational friction, accelerating revenue velocity, and enhancing the accuracy of our forecasts. What we offer As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer: Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success. Remote-first environment - giving you flexibility and autonomy in how you structure your day. While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success. Unlimited Paid Time Off (PTO) Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! Best-in-class Health Savings Account (HSA) employer contribution Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind. Paid Parental Leave - Including birth, adoptive & foster parents One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education. Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. US Base Pay Range $100,000 — $120,000 USD Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. AI - A Transformative Force At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine. Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed. Pindrop is an Equal Opportunity Employer Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.