Greek Player Support Riot Games - Work in Sofia, Fully Paid Relocation

Patrique Mercier Recruitment FR is proud to offer an exciting opportunity for a Greek Player Support Specialist for Riot Games, based in Sofia with fully paid relocation. This position is perfect for those passionate about gaming and dedicated to providing exceptional support to players. As a Player Support Specialist, you will assist Greek-speaking players, ensuring their issues and inquiries are addressed efficiently and professionally. Responsibilities Offer high-quality support to Greek-speaking players through various channels including email, chat, and support tickets. Troubleshoot and resolve account-related issues such as login difficulties, account recovery, payments, and general inquiries. Document and manage customer interactions diligently within the support ticketing system. Communicate clearly and effectively with players regarding game policies, procedures, and updates. Work collaboratively with other teams to escalate and resolve complex problems. Stay informed about the latest Riot Games features, updates, and community trends to provide accurate support. Contribute to improving support workflows and overall player satisfaction.