Google Business Profile (GMB) Specialist (Remote / Offshore)

Description Who We Are Diamond Braces is a fast-growing, performance-driven orthodontic organization with multiple locations across the United States. Our teams are structured for efficiency, accountability, and long-term growth. We are looking for a detail-oriented, organized, and data-driven Google Business Profile Specialist who can help improve local visibility, strengthen profile accuracy, increase patient engagement, and support patient acquisition growth across our markets. Google Business Profile Specialist We are hiring a Full-Time Remote Google Business Profile Specialist to manage and optimize Google Business Profiles across multiple Diamond Braces locations. This is a hands-on execution and performance role focused on improving local visibility, calls, direction requests, reviews, local rankings, profile health, and reporting accuracy. The right candidate must be comfortable managing repetitive operational tasks with accuracy, identifying issues quickly, following structured SOPs, and providing clear weekly performance updates. This role works closely with the marketing and SEO teams to maintain accurate listings, improve local rankings, publish ongoing content, monitor reviews, and produce performance reports. Essential Functions Manage Google Business Profiles across multiple locations. Maintain accurate profile information, including hours, services, categories, descriptions, photos, and contact information. Monitor profile health and identify issues quickly. Optimize profiles for local ranking performance. Maintain citation consistency across directories. Monitor competitors and identify local ranking opportunities. Track keyword visibility and local map pack performance. Monitor incoming reviews daily. Draft professional review responses. Escalate negative reviews when necessary. Help increase review acquisition volume per location. Publish Google Posts regularly. Upload photos and profile updates. Coordinate with content and social media teams as needed. Prepare weekly performance reports. Track calls, direction requests, clicks, reviews, ranking changes, underperforming locations, top-performing locations, and visibility trends. Identify locations losing visibility, declining engagement, reputation issues, and optimization opportunities. Maintain spreadsheets, dashboards, and tracking systems. Coordinate with SEO and CRM teams. Follow SOPs and reporting deadlines consistently. This role requires strong attention to detail, organizational discipline, and accountability for measurable local performance. Qualifications Experience managing multiple Google Business Profiles. Strong understanding of local SEO fundamentals. Experience with citation management and profile optimization. Strong organizational skills. Strong English communication skills. Ability to follow structured systems, SOPs, and deadlines. Experience creating reports using spreadsheets, dashboards, or reporting tools. Ability to manage repetitive operational tasks with accuracy. Comfortable working remotely and independently. Detail-oriented, reliable, and accountable with performance metrics. Preferred: Multi-site or multi-location experience. Experience with BrightLocal, Whitespark, Local Falcon, Looker Studio, or similar local SEO/reporting tools. Experience working with offshore or remote teams. Experience with healthcare, dental, orthodontic, or multi-location service businesses. We value accuracy, ownership, consistency, and measurable performance. Key Performance Indicators This role will be measured by: Growth in calls per location. Growth in direction requests. Growth in reviews. Improvement in local rankings. Weekly reporting accuracy. Citation consistency. Google Business Profile completeness score. Response time to reviews and profile issues. Local visibility growth across target markets. Success in This Role Looks Like Increased local visibility. Increased patient engagement. Accurate and consistent reporting. Fast execution. Stable profile health across all locations. Measurable growth in Google Business Profile performance metrics. Compensation Compensation range: $1,300 – $2,300 per month , based on experience, qualifications, and demonstrated Google Business Profile/local SEO expertise. Work Environment Fully remote position. Global / offshore contractor opportunity. Structured, performance-driven environment. Regular reporting to leadership. Collaboration with marketing, SEO, CRM, content, and social media teams. High accountability, execution-focused culture. Job Location: Remote – Global / Offshore Contractors Job Type: Contractor / Full-Time This is a contract role. Workers will be engaged as independent contractors and must be able to provide appropriate tax documentation, such as W-8 or W-9, as applicable. Equal Opportunity Employer Diamond Braces is an Equal Opportunity Employer and complies with all applicable federal and state employment laws.