German-Speaking Customer Success Specialist

Passionate about customer success and growth? Join our international team and help clients maximize the value of our solutions! Please note that although this is a remote position, the work must be performed within Hungary! What You’ll Do Build strong customer relationships and drive success Handling customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices. Supporting customers and local teams with contract administration and invoice-related tasks, along with related customer service activities. Conduct proactive outreach campaigns. What You Bring · Strong communication skills in English (B2) and German (C1) Experience in Customer Success, Account Management, or BPO Customer-focused mindset with excellent communication skills Proactive, organized, and tech-savvy (SAP/Salesforce is a plus) At Transcosmos, you’ll find a supportive team environment with real opportunities to grow. Paid training Competitive salary Cafeteria benefits Medicover Please note that although this is a remote position, the work must be performed within Hungary!