German Speaking Customer Service for Insurance Company in Greece

Patrique Mercier Recruitment FR is delighted to offer a position for a German Speaking Customer Service Representative at a reputable insurance company based in Greece. This role involves providing excellent customer support to German-speaking clients, assisting them with their insurance inquiries and claims. Responsibilities Provide professional and efficient customer service to German-speaking clients via phone, email, and chat regarding insurance products and services. Assist customers with policy information, claims processing, and other insurance-related inquiries. Handle customer complaints and resolve issues promptly to ensure customer satisfaction and retention. Maintain comprehensive knowledge of company insurance products, terms, and conditions. Document customer interactions accurately and maintain detailed records for compliance. Collaborate with internal teams to facilitate prompt resolution of complex client issues.