General Manager - Data and AI

Requisition ID: 3502 Department: Information Technology Work Type: Hybrid Application Close Date: 21st June 2026 At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries. At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries. The world needs more Intrepid people: As the world’s largest adventure travel company and a certified B Corp, we’re combining purpose with innovation to shape the future of responsible travel. We’re now searching for a General Manager, Data & AI to lead the next evolution of our global technology strategy, transforming how data, analytics and AI drive experiences for our customers, teams and communities around the world. Reporting to the CTO, this leadership role will see you build and scale a world-class Data function across engineering, analytics and AI enablement. From defining enterprise-wide AI guardrails and governance to unlocking predictive insights that influence commercial performance, customer experience and operational excellence, you’ll play a pivotal role in shaping Intrepid’s 2030 growth ambitions. You’ll work across a globally distributed business, partnering with senior leaders to embed data-driven decision making and responsible AI practices into the heart of how we operate. This is an opportunity for an experienced and commercially minded technology leader who thrives on building high-performing teams, influencing at executive level and turning bold strategy into meaningful impact. This is a full-time permanent position based out of our HQ on Collins Street in Melbourne, with some flexibility for hybrid working. Some of the experience you’ll bring with you may include: Strong understanding of modern data platform architecture, data governance, and data quality management. Demonstrated track record of developing and executing a data or AI strategy that delivered measurable business outcomes. Experience building or scaling an analytics function from reactive reporting to proactive insight generation. Familiarity with AI/ML platforms, large language models, and the evolving enterprise AI tooling landscape. Excellent strategic thinking with the ability to translate complex technical concepts into clear business language. Strong stakeholder management and communication skills across executive, technical, and operational audiences. The world needs more Intrepid people: As the world’s largest adventure travel company and a certified B Corp, we’re combining purpose with innovation to shape the future of responsible travel. We’re now searching for a General Manager, Data & AI to lead the next evolution of our global technology strategy, transforming how data, analytics and AI drive experiences for our customers, teams and communities around the world. Reporting to the CTO, this leadership role will see you build and scale a world-class Data function across engineering, analytics and AI enablement. From defining enterprise-wide AI guardrails and governance to unlocking predictive insights that influence commercial performance, customer experience and operational excellence, you’ll play a pivotal role in shaping Intrepid’s 2030 growth ambitions. You’ll work across a globally distributed business, partnering with senior leaders to embed data-driven decision making and responsible AI practices into the heart of how we operate. This is an opportunity for an experienced and commercially minded technology leader who thrives on building high-performing teams, influencing at executive level and turning bold strategy into meaningful impact. This is a full-time permanent position based out of our HQ on Collins Street in Melbourne, with some flexibility for hybrid working. Some of the experience you’ll bring with you may include: Strong understanding of modern data platform architecture, data governance, and data quality management. Demonstrated track record of developing and executing a data or AI strategy that delivered measurable business outcomes. Experience building or scaling an analytics function from reactive reporting to proactive insight generation. Familiarity with AI/ML platforms, large language models, and the evolving enterprise AI tooling landscape. Excellent strategic thinking with the ability to translate complex technical concepts into clear business language. Strong stakeholder management and communication skills across executive, technical, and operational audiences. Our people reflect the diversity of our customers and the communities we visit: Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. Rewarding and developing our people is important to us, some of our work perks include: Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year A free Intrepid trip every year, plus generous discounts for families, and close friends 5 extra days of leave a year for use on Intrepid trips A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. Access to e-learning platforms, professional development and mentor programs 20 hours of volunteer leave every year to use on causes most important to you Employee Assistance Program, a 24/7 service that offers counselling for you and your family We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life. Our people reflect the diversity of our customers and the communities we visit: Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. Rewarding and developing our people is important to us, some of our work perks include: Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year A free Intrepid trip every year, plus generous discounts for families, and close friends 5 extra days of leave a year for use on Intrepid trips A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. Access to e-learning platforms, professional development and mentor programs 20 hours of volunteer leave every year to use on causes most important to you Employee Assistance Program, a 24/7 service that offers counselling for you and your family We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life. We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at [email protected] with your name, location, and the adjustments you require, we will then be in touch to support your application. We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at [email protected] with your name, location, and the adjustments you require, we will then be in touch to support your application. Application Close Date: 21st June 2026