Front Office Specialist

Responsibilities: Answer and direct incoming calls, emails, and messages. Resolve inquiries and escalate issues when necessary. Coordinate with other departments to ensure smooth office operations. Provide clear and empathetic information about our services, process, timelines, and address any client questions. Qualifications: High school diploma or equivalent Strong communication and interpersonal skills. Strong interpersonal, written, and verbal communication skills. High level of organization, time management, and multi-tasking abilities. Proficiency with office software (Microsoft Office, Google Workspace) and learning new digital tools quickly.