About this role
Description EUPHORIA WELLNESS is on the lookout for enthusiastic Front Desk Representatives to join our team remotely from Las Vegas. This full-time position offers an exciting opportunity to be the first point of contact for our valued clients in the retail wellness industry. As a Front Desk Representative, you will play a crucial role in providing exceptional customer service and support to our clients, ensuring a welcoming and efficient environment. You will assist with inquiries, manage appointments, and help maintain a positive atmosphere that reflects our commitment to wellness and customer satisfaction. We offer a competitive hourly wage, and the role provides a great opportunity to grow within the company while being part of a dedicated team passionate about enhancing the wellness journey of our clients. Responsibilities Greet clients warmly and assist them with inquiries Manage appointment scheduling and follow-up communications Maintain a clean and organized front desk area Answer phone calls and direct them to appropriate staff Provide information about services and promotions Handle client complaints and resolve issues effectively Assist with administrative tasks as needed Collaborate with team members to enhance customer experience Requirements High school diploma or equivalent Strong verbal communication skills Customer service experience is a plus Proficient in using computers and basic office software Ability to multitask and work in a fast-paced environment Strong organizational skills and attention to detail Friendly and positive attitude towards clients and team members Willingness to learn and adapt in a dynamic setting