French Customer Support Agent - Gaming1

French Customer Support Agent - Gaming1 Are you passionate about gaming and fluent in French? Join our team as a French Customer Support Agent and provide top-tier support to players from around the world! We're searching for enthusiastic, customer-focused individuals who want to be part of a vibrant and innovative international company in the iGaming industry. Key Responsibilities in French Gaming Customer Service Deliver exceptional customer support in French and English via live chat, email, and phone. Assist players with inquiries related to accounts, payments, gameplay, and promotions. Resolve technical issues and troubleshoot common user problems with empathy and professionalism. Collaborate with internal teams to escalate and resolve complex cases efficiently. Maintain up-to-date knowledge of gaming products, casino rules, and ongoing promotions. Provide feedback on customer experiences to contribute to ongoing service improvement. Skills and Qualifications for Success in French iGaming Support Native or fluent proficiency in French, with strong written and verbal communication skills; English fluency is required. Previous experience in customer service, call centres, hospitality, or gaming is advantageous. Excellent problem-solving abilities and attention to detail. Friendly, empathetic, and solution-focused mindset with a passion for gaming. Competence in using computers, CRM systems, and basic MS Office applications. Adaptable to rotational shifts, including evenings, weekends, and holidays. Benefits and Rewards for French Customer Support Agents Competitive salary with opportunities for regular performance bonuses. Comprehensive health and wellness benefits package. Training and ongoing development to support your career growth. Multicultural, inclusive, and friendly work environment. Team-building events and exciting activities within the gaming industry. Flexible working patterns with shift-based scheduling. Why Join Our French Gaming Customer Support Team? Be part of a leading, international company at the forefront of the gaming and sports betting industry. Work alongside talented colleagues in a welcoming and supportive atmosphere. Play a crucial role in delivering outstanding player experiences. Access real opportunities to advance your career within a dynamic organisation. If you are passionate about gaming, eager to help others, and ready to represent an innovative brand in the French-speaking gaming market, we want to meet you! Apply now to join our team as a French Customer Support Agent and start your journey in the thriving world of iGaming customer service!