Freelance Technical Digital Events & Production Manager (Pharmaceutical)

About us At our organisation, we redefine executive and business support through exceptional problem-solving, proactive execution, and advanced integration of technology and AI. We partner with purpose-led leaders who value strategic collaborators capable of swiftly turning complexity into clarity and challenges into opportunities. You are highly tech-savvy and naturally leverage tools, including AI, to design, deliver, and scale impactful programs. Whether your background is in program management, operations, product, or enablement, you excel at driving clarity, alignment, and measurable outcomes across complex initiatives. Join a culture that prioritises clarity, practical innovation, and the seamless integration of human intuition with technology and AI-driven efficiency. About our client and the role About the Company Our client is a specialist UK-based delivery partner supporting pharmaceutical and medical device organisations across marketing, communications, education, and events. Working across print, digital, and live engagement channels, they deliver high-quality, compliant project execution within highly regulated environments. Their work is built around strong operational delivery, deep understanding of pharmaceutical compliance processes, and a modern approach to project execution supported by technology and AI-enabled workflows. This is an exciting opportunity to join a growing, agile delivery team supporting global healthcare brands on complex and fast-moving projects. The Opportunity We are looking for a highly capable Freelance Technical Events & Production Manager to lead the technical setup, coordination, and live delivery of pharmaceutical and healthcare events across virtual, hybrid, and face-to-face formats. This role requires someone who is both technically confident and operationally calm under pressure — someone who can seamlessly manage event technology, streaming platforms, speaker coordination, and live troubleshooting while maintaining an exceptional client experience throughout. You will work closely with pharmaceutical clients, production partners, speakers, and delivery teams to ensure all technical and operational aspects of events run smoothly from planning through to live execution. The ideal candidate will be highly adaptable, solutions-focused, client-facing, and comfortable integrating into existing client systems and workflows quickly. What We’re Looking For Essential Experience Proven experience delivering virtual, hybrid, and live events within pharmaceutical, healthcare, or regulated industries Strong technical production and live streaming experience Experience managing webinar and event platforms such as Zoom, Teams, ON24, Webex, Hopin, Cvent, or similar Comfortable handling live troubleshooting and technical problem-solving under pressure Experience coordinating speakers, rehearsals, and live show management Strong stakeholder and client management experience Excellent organisational and communication skills Ability to manage multiple projects and deadlines simultaneously Highly tech-savvy with the ability to quickly learn and adapt to new systems and platforms Desirable Experience Experience working within ABPI-regulated environments Exposure to pharmaceutical compliance and approval processes Experience integrating with enterprise client systems and workflows Knowledge of AV production, live broadcast environments, and event production tools Experience working with freelance or distributed delivery teams Personal Attributes We are looking for someone who is: Calm, confident, and solutions-focused under pressure Exceptionally organised and detail-oriented Technically capable and operationally hands-on Proactive, adaptable, and highly reliable Professional and client-facing with excellent communication skills Comfortable working independently in a fast-moving freelance environment Passionate about delivering seamless, high-quality event experiences Key Responsibilities Technical Event Delivery Lead technical setup and live delivery for virtual, hybrid, and in-person pharmaceutical events Manage streaming platforms, webinar systems, event technology, and production workflows Coordinate live broadcasts, speaker transitions, audience interaction tools, and event recordings Conduct technical rehearsals, speaker onboarding sessions, and pre-event testing Troubleshoot technical issues quickly and calmly during live sessions Ensure high-quality attendee experiences across all event formats Event & Production Management Coordinate end-to-end operational delivery of assigned events Build and manage production schedules, run-of-show documents, and technical timelines Liaise with clients, venues, AV suppliers, production teams, and freelance specialists Support onsite event management where required Ensure all deliverables are completed on time and to a high standard Maintain clear communication across all stakeholders throughout delivery Client & Stakeholder Management Act as a trusted point of contact for pharmaceutical and healthcare clients Integrate quickly into client systems, processes, and delivery environments Support senior stakeholders, presenters, and speakers throughout event preparation and delivery Communicate confidently with both technical and non-technical audiences Maintain professionalism and composure in fast-paced, high-pressure environments Operations & Continuous Improvement Support process improvements across event delivery workflows Maintain accurate documentation, schedules, and technical requirements Contribute ideas to improve production quality, efficiency, and attendee engagement Escalate risks or delivery concerns proactively with proposed solutions Working Arrangement Freelance / contract-based engagement Around £350-375 per event (Planning, tech rehearsal, planning, Co-ordinating webinar (example), on the day set up and tech support, run through and recovery plan) Why Join? This is an opportunity to work with a growing specialist delivery business supporting high-profile pharmaceutical and healthcare clients across impactful live, virtual, and hybrid experiences. You will play a key role in delivering technically flawless events while working alongside experienced delivery specialists in a collaborative, fast-paced environment. What’s on Offer Flexible remote working environment Opportunity to grow into greater project ownership Exposure to multiple projects and delivery teams Collaborative, fast-paced environment with strong development potential Diversity & Inclusion FYXER recognises the benefits of a diverse workforce and strives to be an inclusive organisation. We are committed to treating everyone with dignity and respect regardless of race, culture, gender, disability, age, sexual orientation, religion or belief and we promote diversity of thought. We would appreciate your help to enable us to measure the diversity within our recruitment process. 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