Forward Deployed Solutions Engineer [Public Sector]

About our Company At Hyperscience, we believe that behind every document is a meaningful human experience, whether that’s a family applying for their mortgage, a patient waiting for insurance coverage, or a student waiting for their visa to study abroad. However, for far too long, organizations have relied on outdated technology and manual processes to handle these processes, driving up costs, slowing down decisions, and frustrating customers. As a distinguished leader in its market category, including a Leader in the 2025 Gartner Magic Quadrant for Intelligent Document Processing Solutions and several other leading industry analyst reports , our technology flips the script with an AI platform that reads, understands, and processes documents at massive scale—automatically. The Hyperscience Hypercell platform unlocks the value of an organization’s back office data through the automation of end-to-end processes, and transforms complex documents into LLM and RAG-ready data to power new enterprise GenAI experiences. This enables organizations to transform manual, siloed processes into a strategic advantage, resulting in a faster path to decisions, actions, and revenue; positive and engaging customer, public, and patient experiences; and dramatic increases in productivity. Leading organizations including American Express, Charles Schwab, HM Revenue and Customs, Mars, Stryker, The United States Social Security Administration, The United States Department of Veterans Affairs, and several others use the Hypercell platform to achieve a faster path to decisions, dramatic increases in productivity, and unparalleled business impact. Hyperscience is funded by top tier investors including Bessemer Venture Partners, Battery, FirstMark, Stripes, and Tiger Global. About the Role: This role embeds a deep engineering mindset directly into the sales process. You will own the technical engagement end-to-end — ensuring Hyperscience's Intelligent Document Processing (IDP) solutions are not only sold, but designed, prototyped, and successfully deployed with measurable outcomes, supporting Public Sector customers pre- and post-sale. This is a remote-first role with travel required for customer site visits and team meetings. Key Responsibilities: Solution Alignment, Deployment & Continuous Outcome Management : Lead the technical lifecycle from discovery through initial production deployment, ensuring solution designs transition into successful implementations with clear, measurable technical outcomes. Hands-on Customization & Code: Write, prototype, and refine solution logic (e.g., custom Python code, API integrations, workflow configurations) during the Proof of Concept (POC) and initial deployment phases. Technical Strategy & Deal Acceleration : Act as the technical owner in sales cycles, architecting the end-to-end solution and handling technical objections, while identifying and grooming internal change agents into champions who advocate for Hyperscience across their organization. Post-Sale Technical Partnership : Collaborate with other Tech & Sales partners to drive the initial forward-deployed engagement, fine-tune models on customer data, and document the final solution for seamless handoff and optimization. Risk & Scoping Management : Define and document the precise technical scope, compute resourcing, TCO (Total Cost of Ownership), and integration strategy to mitigate deployment risk for enterprise customers. Product Feedback Loop : Actively gather and synthesize critical product feedback and emerging field intelligence, serving as the voice of the customer to internal Product and Core Engineering teams. Required Qualifications: Hands-on Engineering & Code Proficiency : 2-6 years of experience in a customer-facing engineering role, with proven proficiency in Python and developing/debugging code for enterprise applications. Public Sector Domain Experience: Proven experience working in or selling into US Federal, State/Local, or public sector technology environments, with an understanding of government procurement cycles, stakeholder structures, and compliance constraints. Cloud Architecture & Deployments : Strong comprehension of modern cloud architecture (AWS, Azure, GCP) and containerized deployment patterns (Docker/Kubernetes). Technical Education & Acumen : BSc in a technical field (Computer Science, Engineering, Data Science) or equivalent hands-on engineering background. Consultative & Technical Communication : Proven ability to translate complex technology concepts (IDP, AI) into clear business value for executive, technical, and non-technical stakeholders. Bonus Qualifications: Active security clearance or demonstrated ability to obtain one. Familiarity with FedRAMP, FISMA, or ATO processes. Exposure to IDP, RPA, OCR, or ML-based document processing/automation. Experience with Enterprise automation platforms (e.g., Microsoft Power Automate, Appian, Zapier, IFTTT, etc) Enterprise integration scoping: APIs, web services, database connectivity. Infrastructure as Code (Terraform, CloudFormation). Company Values & Perks: Hyperscience is a people-first company, committed to empowering our team to make a tangible impact. Our core values, including "Innovation that Transforms," "Lead with Trust," and a "Win Together" ethos, guide our collaborative culture. As a global organization, our benefits vary by region, but we are united by a fundamental belief in work-life flexibility. We support our team with flexible PTO and work-from-home options, recognizing the importance of a healthy balance between professional and personal life. Benefits: Health & Wellness: Company-covered Healthcare Coverage plans for you and your family, including HSA, PPO, Vision, Dental and Mental Health Wellness plans. Retirement & Financial: 401(k) through Empower with company match up to 6% of your annual salary. Paid Time Off (PTO): Flexible-use PTO, unaccrued and uncapped, subject to manager approval. Parental Leave: 12 weeks of paid parental leave, with an additional 4 weeks paid for birthing parents. Equity: Opportunity to own Stock Options in the company. [US Applicants] We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. [EU Applicants] All job applications will be treated and processed with strict confidentiality and in full compliance with the GDPR provisions. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. AI Transparency Notice We use AI tools to assist our team in screening resumes for job-related skills and qualifications, though a human recruiter ultimately reviews all applications before any hiring decisions are made. In accordance with North American, United Kingdom, and European Union (GDPR) regulations,, you have the right to request a manual review of your application or a reasonable accommodation if you prefer an alternative to automated screening. For more details on the logic used or to exercise these rights, please contact [email protected] . Beware of recruitment fraud ; all official Hyperscience communication is sent exclusively from the @ hyperscience.ai domain and we never extend offers without multiple live interviews. Personal information is only requested through our secure application process or via verified background check partners during onboarding.