Flow Specialist

About Zabota Zabota is a top-ranked global recruitment firm, recognized as a Top HR Staffing Company by Clutch in 2025. We specialize in helping high-growth U.S. brands build elite, remote-first teams. Our mission is clear: connect world-class talent from LATAM, Europe, and beyond with the most ambitious companies in the world. About Our Client Our client is a rapidly scaling email marketing agency specializing in high-performance lifecycle email systems for e-commerce brands. They work with a large volume of clients across multiple industries, delivering structured, conversion-focused email flow build-outs using Klaviyo. About the Role We are hiring a Flow Specialist to own the strategy, execution, and delivery of high-volume email flow build-outs for e-commerce brands. This role supports a one-time flow build-out offer consisting of 23 emails across six core lifecycle flows . This is a highly execution-focused role designed for someone who thrives in fast-paced environments, manages multiple projects simultaneously, and delivers consistently high-quality work at scale. You will work with many brands on a defined scope, lead internal execution teams, and ensure a polished client experience that drives long-term growth opportunities. What Youll Be Responsible For 1. Flow Strategy & Copy Development Develop flow strategies tailored to each brands audience, positioning, and existing setup Write or oversee copy for all six core flows Ensure messaging is conversion-driven while maintaining brand voice consistency 2. Team Leadership & Project Execution Lead and manage a team of three or more designers Create structured briefs for designers and Klaviyo builders Assign tasks, manage deadlines, and maintain execution velocity Ensure projects are delivered on time and to quality standards 3. Client Experience & Communication Lead one to two onboarding calls per day Serve as the main point of contact throughout the build-out process Present strategy, creative direction, and flow structure to clients Collect, manage, and implement client feedback efficiently 4. Klaviyo Build Oversight Collaborate closely with internal Klaviyo builders Ensure flows are properly configured and aligned with approved strategy Review and approve final builds prior to client delivery 5. Upsell & Growth Contribution Identify high-potential clients for full-service Klaviyo management Deliver an exceptional experience for priority accounts Partner with leadership to transition qualified clients into ongoing engagements What Success Looks Like High client satisfaction across flow build-out projects Consistent, on-time delivery of all assigned flows Strong upsell conversion from flow-only clients into full-service accounts Scalable systems that support high-volume execution Ideal Candidate Profile Strong background in email marketing and lifecycle strategy Proven experience working in Klaviyo Excellent copy judgment and strategic thinking skills Demonstrated ability to manage designers and technical builders Highly organized, process-driven, and deadline-focused Comfortable handling high volumes of projects and clients Offer Details Working Hours: 9:00 AM – 5:00 PM EST Contract Type: Full-time, remote Base Salary: $4,500 per month Performance Bonus: $1,000–$2,000 per month based on KPIs and upsell performance Hiring Steps Initial Zabota Screening Client Interview Practical Task or Second Stage Interview Offer