Finance Operations Manager

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity We’re looking for a Finance Operations Manager to join our Group Finance team at Multiverse. This is a high-ownership role at the intersection of Finance, Sales, and Operations. You’ll take full responsibility for the end-to-end commissions process for our UK sales organisation — from calculation and payment through to reporting, controls, and system administration. It’s a role that demands technical rigour and commercial judgement in equal measure, and one that gives you a genuine seat at the table with Sales leadership and FP&A. For someone coming from an audit or financial controls background, this is a compelling step into industry. You’ll apply the controls expertise and analytical depth you’ve built in practice to a fast-moving, high-growth environment — with the added dimension of driving automation and process improvement as we scale toward the next stage of our growth. The pace, the complexity, and the IPO-readiness rigour we’re building toward will feel familiar — but the ownership and commercial exposure will be unlike anything you’ve had before. As we continue to scale, the scope of this role is expected to grow with us, with the opportunity to take on broader ownership across the Finance Operations function over time. Specifically, you will: Own the end-to-end monthly and year-end commission calculations for our UK sales organisation, ensuring accuracy, timeliness, and adherence to all commission plans and policies Lead the reconciliation of commissions data between our CRM and commissions system, maintaining integrity across all inputs including bookings, attainment metrics, and quotas Produce monthly commissions dashboards and variance analysis for Sales leadership, Finance, and FP&A, including preparation and review of monthly accruals in line with IFRS or UK GAAP Act as the primary point of contact for the Sales team on commission queries and compensation statement reviews, building trusted relationships across the business Own the administration of our commissions system (e.g. Everstage or equivalent), including data integration, plan configuration, and reconciliation to payroll Drive process improvement and automation across the commissions cycle — identifying opportunities to reduce manual effort, strengthen controls, and leverage AI tools to improve efficiency Lead on audit support and financial controls documentation, bringing the rigour and standards expected of a business preparing for its next stage of growth About you You are ACA, ACCA, or equivalent qualified, with 4–6 years of experience in audit, accounting, or a similar finance role — ideally from a Big 4 or mid-tier practice background You have a strong technical grounding in financial controls and reporting, with working knowledge of IFRS 15 or experience applying accounting standards to complex, recurring transactions You are highly proficient in Excel or Google Sheets and comfortable working with large, complex datasets; experience with CRM or SPM systems (e.g. Salesforce, Everstage) is a plus You bring a commercial mindset — you understand how financial processes connect to business outcomes and can communicate that clearly to Sales leadership and senior stakeholders You have a genuine interest in applying AI and automation tools to redesign and scale financial processes, and can demonstrate examples of driving process improvement You thrive in high-ownership environments — you’re energised by taking full accountability for a critical process, working autonomously, and continuously raising the bar Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year Health & Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here . Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy , our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.