Finance Director (FP&A)

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid This is a senior, high-visibility role reporting directly to the VP FP&A. You will own the full planning and performance management cycle — annual operating plan, long-range model, quarterly forecasts, and the reporting that connects financial results to business decisions. You will be the primary finance partner to the VP FP&A, CFO, and functional leaders, and the person who sets the standard for analytical rigor across the Finance team. You will also directly manage a team of FP&A managers and analysts, and be expected to develop them into strong, independent business partners. This role requires someone who operates with both intellectual depth and executional discipline — equally comfortable pressure-testing a SaaS unit economics model and driving a month-end close calendar across a global team. What you will own: Planning & Forecasting Own the end-to-end annual operating plan (AOP) process: timeline, methodology, cross-functional coordination, consolidation, and executive presentation Maintain and evolve the long-range financial model (3–5 year), including scenario analysis for strategic decisions — headcount expansion, market entry, product investment, M&A Run a rigorous monthly and quarterly reforecast cycle; ensure leadership always has an accurate, well-reasoned view of where the year is landing Partner with department heads to build bottom-up budgets that are challenging, credible, and owned by the business Business Partnering & Decision Support Serve as the senior finance partner to the organization, especially GTM, Product, and People leadership — translating financial data into clear business insight and recommendations Lead investment case development for major decisions: new market expansion, headcount plans, pricing changes, vendor contracts, and capital allocation Build a best-in-class business partnering model across the FP&A team, ensuring every major function has a dedicated, trusted finance partner Bring financial discipline into commercial conversations — deal structuring, customer economics, and go-to-market efficiency SaaS Metrics & Performance Management Own the company's SaaS financial metrics framework: ARR, NRR, GRR, CAC, LTV, payback period, Rule of 40, and gross margin Design and maintain management reporting that connects operational drivers to financial outcomes — not just what happened, but why and what to do about it Lead the monthly business review (MBR) and quarterly board reporting pack; ensure narrative, data, and forward view are compelling and board-ready Build and maintain headcount models, capacity plans, and departmental cost tracking in partnership with People and departmental leaders Systems, Data & Process Transformation Lead the maturation of FP&A tooling: move the function from spreadsheet-heavy workflows toward a modern planning platform (Pigment or equivalent) Partner with Finance Operations and BI/Data teams to establish a single source of truth for financial and operational metrics Define and enforce planning data standards — chart of accounts alignment, cost center structure, headcount definitions — that enable consistent, trusted reporting Drive continuous improvement in the close-to-report cycle: faster close, cleaner data, more time for analysis Team Leadership & Development Directly manage and develop a team of FP&A Managers and Analysts; set high standards and invest in their growth as analytical thinkers and business partners Run structured deal and model reviews; coach the team on storytelling, financial rigour, and stakeholder communication Build a team culture that values intellectual curiosity, precision, and commercial awareness in equal measure • • Play an active role in Finance leadership alongside the Treasury and Procurement Senior Managers — contributing to a coherent, high-performing Finance function 12–16 years of progressive Finance experience, with at least 4–5 years in a senior FP&A leadership role Background in a SaaS, technology, or high-growth subscription business is strongly preferred; deep familiarity with SaaS metrics and unit economics is essential Proven track record owning a full planning cycle —reforecast, and long-range model — at a company of meaningful scale and complexity Experience as a senior business partner to C-suite and functional leadership; ability to influence decisions with data and clear communication Strong financial modelling capability: you can build, review, and challenge complex models and know what good looks like Experience leading or contributing to an FP&A systems implementation or planning platform migration Demonstrated people leadership: you have managed teams, developed talent, and created an environment where FP&A is seen as a valued business partner Comfortable operating across multiple entities, currencies (EUR/USD/CHF primary), and geographies Fluency in English required; Qualified accountant (ACA, ACCA, CIMA, CPA) or MBA preferred; CFA a plus You Will Thrive Here If… You think in systems: you see how headcount, revenue, margin, and cash connect, and you model that linkage naturally You are as good at the narrative as the numbers — your board packs and business reviews are clear, opinionated, and trusted You hold yourself and your team to a high standard without creating a culture of fear; you develop people by raising the bar, not lowering it You have strong views on what good FP&A looks like and the credibility to push for it — even when it requires changing how the business operates You thrive in a scaling, imperfect environment: you can work with incomplete data, move at pace, and still produce analysis that is directionally right and commercially useful We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. IIf you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: Permanent Contract and a competitive compensation package. 📍 Amazing centrally located offices near the Bernabeu Stadium. 🩺 Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us. 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Up to 25 EUR per month for a gym subscription. 🛴 Flexible compensation plan for childcare & public transportation. 🧑‍🏫 Reimbursement of up to 50% of the cost of English & Spanish classes. 🍉 Fresh fruit, cookies, soft drinks and protein shakes at the offie. 🍕 Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner