Finance Business Partner

Full Time – Permanent Warrington based / Hybrid – 3 days a week in the office £70,000 - £85,000 dependent on experience plus company car/allowance, bonus, private medical insurance and pension up to 6% At Serco, our Finance teams play a vital role in supporting operational performance through data-led insight, financial analysis, and informed decision-making. We are looking for a commercially aware Finance Business Partner to support our Electronic Monitoring Services (EMS) business, helping operational leaders understand performance, identify efficiencies, and drive continuous improvement across a complex operational environment. The opportunity This role is heavily focused on operational performance analysis, financial insight, and decision support rather than external customer or commercial negotiations. You will work closely with operational stakeholders to transform financial and non-financial data into meaningful insight that supports day-to-day performance management and longer-term operational improvement. This is an excellent opportunity for someone who enjoys working with data, understanding operational trends, and partnering with leaders to improve business performance in a fast-paced and highly regulated environment. What you’ll be doing Partner with operational leaders to provide financial and operational insight across the EMS portfolio Analyse large and complex datasets to identify trends, risks, opportunities, and performance drivers Support budgeting, forecasting, and financial planning activities aligned to operational performance Deliver meaningful reporting and analysis to support business decision-making Monitor KPIs and operational metrics, providing recommendations to improve efficiency and performance Drive continuous improvement initiatives through root cause analysis and data-led recommendations Support cost optimisation and operational efficiency projects across services and contracts Collaborate with wider finance teams and shared services to ensure accuracy of financial information and forecasts Champion the use of technology, automation, and digital tools to improve reporting and analysis capability Translate complex financial and operational data into clear, concise insight for non-finance stakeholders What we’re looking for Fully qualified accountant (ACA / ACCA / CIMA or equivalent) Strong experience in finance business partnering, FP&A, or operational finance roles Advanced analytical capability with experience interpreting operational and financial data Strong Excel and reporting skills, with experience using data visualisation and analytical tools such as Power BI advantageous Experience supporting operational or service-led environments with high volumes of data Ability to identify trends, challenge assumptions, and provide practical recommendations Strong stakeholder engagement skills with the ability to communicate insight clearly and confidently Comfortable working in a fast-paced, evolving, and operationally focused environment Highly organised with strong attention to detail and the ability to manage competing priorities Proactive mindset with a focus on continuous improvement and operational excellence Why join us? This is an opportunity to join a business that delivers critical public services while working in a role that has direct impact on operational performance and decision-making. You’ll work closely with operational leaders, contribute to continuous improvement initiatives, and play a key role in shaping how data and insight are used to improve performance across EMS. If you enjoy turning data into insight, partnering with operational teams, and driving performance improvement, we’d love to hear from you. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.